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Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership.
Job Responsibility:
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation
Verifies implementation of service strategy and initiatives
Holds property leadership team accountable for strategy execution
Verifies that sales engines are leveraged and initiates independent and proactive sales activities
Builds owner loyalty through proactive communication
Actively involved in the local community and builds strong relationships with local officials, businesses, and customers
Business Strategy Development
Business Strategy Execution
Sales and Marketing
Talent Management and Organizational Capability
Business Information Analysis
Employee and Labor Relations
Revenue Management
Owner Relations
Customer and Public Relations Management
Company/Brand Policy, Procedures, and Standards Compliance
Requirements:
Must be fluent in both English and Spanish
Previous Luxury experience is required
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
Nice to have:
General Manager experience in limited or full-service property
Ability and willingness to work flexible hours including weekends, holidays and late nights
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance