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General Manager

United States, Tucson · Job Posted February 20, 2026
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Job Description

This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations at the Tucson Convention Center.

Job Responsibility

  • Aggressively promotes the use of the facility to maximize its utilization
  • Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents
  • Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility
  • Coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies
  • Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development
  • quality assurance
  • energy efficiency
  • safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed
  • Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice
  • Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility
  • Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue
  • Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc
  • Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws
  • Responsibilities include interviewing, hiring, and training employees
  • planning, assigning, and directing work
  • appraising performance
  • rewarding and disciplining employees
  • addressing complaints and resolving problems

Requirements

  • A bachelor’s degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required
  • Must be a well-established leader and professional with a minimum of 5-7 years of experience in a senior management level position within a Convention Center
  • Developed successful relationships with organizers of conventions, trade shows, and meeting planners, hotel general managers, Convention and Visitor’s Bureaus, Chambers of Commerce, and various community interest groups is critical
  • Demonstrated entrepreneurial focus and commitment to the customer and the ability to instill this focus and commitment in all department personnel, in-house vendors, and support personnel
  • Demonstrated record in working in partnership with Convention and Visitor’s Bureaus and the hotel and hospitality sectors to market the Convention Center to maximize economic impact on the community
  • Demonstrated record in working in partnership within the exposition, tradeshow, and meeting/convention industry
  • Ability to evaluate service delivery, organizational structures, and operating capability, as well as recommending innovative organizational changes
  • Effective written and verbal communication especially comfortable with public speaking
  • Experience in developing and managing the budgets of convention and exposition facilities
  • Additionally, possess superior interpersonal and communicative skills to provide professional expertise and guidance to enable the facility owner(s) and tourism officials to consider policy issues in an informed, anticipatory, and timely manner
  • Solid personnel management and labor relations skills
  • Be familiar with, and committed to, relevant goal setting (with accountable benchmarks) and strategic planning processes
  • Have a clear understanding and acceptance of the principles and relationships of municipal agencies and the ability to work effectively in an active policy-administrative-citizen-participative governmental process
  • Experience with capital plans, convention facility construction, bonds, and complex budgets

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

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