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We are seeking an experienced General Manager who can oversee the whole operations of the entire Queens Hotel precinct. You will be the face of this premium outlet and drive an exceptional guest experience across the venue. This rare opportunity will see you running our most popular precincts which welcomes thousands of guests through the doors. You’ll be working with Executive Chefs like Dan Hong and working hand in hand with Merivale most senior leaders!
Job Responsibility
Delivery of the venue budget, objectives, and deliverables
Drive agreed financial focuses with the team, and cascade consistent messages and targets
Deliver quality guest experience and service through food, beverages, gaming, operations, and ambiance
Drive innovation in venue (group) direction and product development
Exhibit and maintain an elite level of leadership across all areas of the business
Drive cohesion and performance between the venue team and other business stakeholders to deliver results
Support, develop and drive asset protection and risk mitigation strategies including but not limited to food safety, licensing and regulatory compliance
Recruit, induct and retain key talent
Partner effectively with key community stakeholders
Requirements
A hospitality background with knowledge across Work Health & Safety, and Regulatory Compliance is highly advantageous
Be a commercially astute people manager, with demonstrated experience in your field
Have exceptional financial acumen
Bring ideas and initiative to the table and drive growth in your venue
Be truly passionate about leading and developing a team, and well connected to your industry
What we offer
Competitive salary
Paid parental leave and flexible return to work support for new parents
Amazing discounts at 90+ venues
Career and development opportunities, learning from the best