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Iowa Home Consulting is seeking a highly organized, people-driven General Manager to lead daily branch operations and drive production, quality, and team performance. This role is responsible for overseeing field operations, estimating, customer service, and internal systems while working closely with ownership to execute growth plans and maintain company standards. This is a hands-on leadership position for someone who thrives in accountability, structure, and operational excellence, not a desk-only role.
Job Responsibility:
Set and manage monthly production targets on a quarterly basis
Track weekly performance trends and report to ownership
Monitor labor hours vs. revenue for productivity and profitability
Adjust staffing and schedules in coordination with leadership
Lead hiring and termination decisions with ownership
Conduct performance reviews and oversee disciplinary processes
Approve and track PTO and time-off requests
Maintain strong team morale and lead weekly field meetings
Hold weekly 1:1 meetings with the Field Operations Manager
Approve material orders and review bi-weekly planning sheets
Audit scheduling, admin tools, vehicle maintenance, and inventory
Mentor and support the FOM in leadership growth
Serve as the primary estimator for the branch
Conduct site visits and produce accurate, detailed estimates
Maintain estimating standards and pricing consistency
Collaborate with field leadership to plan job execution
Monitor call logs and client communication quality
Ensure scheduling accuracy between CS and field teams
Enforce company scripts, policies, and professionalism standards
Step in directly on escalated client issues when needed
Process bi-weekly payroll
Enforce consistent use of internal systems
Ensure documentation accuracy across operations
Monitor expenses and job profitability
Identify operational risks and implement corrective action
Support planning cycles and prepare the branch for long-term growth
Requirements:
Proven leadership experience in operations, construction, trades, or home services
Strong organizational and time-management skills
Confident decision-maker who holds teams accountable
Comfortable leading people, systems, and numbers
Clear communicator with high professional standards
Able to balance big-picture planning with day-to-day execution
What we offer:
Competitive salary based on skill and certifications
Team-Based Profit Sharing
Health, dental, and vision insurance
Paid holidays, sick days, and PTO
Retirement Plan
Paid parental leave
Free access to on-site employee gym
Optional 4-day work weeks when applicable
Strong focus on leadership development and trade specialization
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