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General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Huntersville

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

70000.00 - 75000.00 USD / Year
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Job Description:

We are seeking a hands-on and experienced General Manager to lead the day-to-day operations of a Four Points by Sheraton property. This role is responsible for delivering exceptional guest experiences, driving strong financial performance, and building a high-performing team while ensuring full alignment with Marriott International brand standards.

Job Responsibility:

  • Lead all aspects of hotel operations including front office, housekeeping, maintenance, food & beverage, and sales.
  • Ensure compliance with Marriott brand standards, policies, and quality assurance expectations.
  • Manage financial performance including budgeting, forecasting, expense control, and revenue optimization.
  • Monitor key metrics such as occupancy, ADR, RevPAR, and guest satisfaction scores, implementing strategies to improve performance.
  • Conduct regular property inspections and quarterly self-audits to maintain cleanliness, maintenance, and operational standards.
  • Lead, mentor, and develop department leaders and team members while fostering a positive and collaborative work culture.
  • Oversee food and beverage operations to ensure quality, consistency, and compliance with health and safety regulations.
  • Drive guest satisfaction by actively engaging with guests, responding to feedback, and resolving service issues quickly and professionally.
  • Participate in weekly revenue management calls and monitor market trends, competitor pricing, and booking channels to maximize profitability.
  • Maintain strong communication with ownership and above-property leadership, providing regular updates on operational and financial performance.
  • Ensure compliance with all local, state, and federal regulations, including health, safety, and labor requirements.
  • Serve as the face of the hotel in the community, building relationships that support brand reputation and business growth.

Requirements:

  • Proven experience as a hotel General Manager or senior hotel operations leader.(Marriott Brand Experience Required)
  • Strong knowledge of select-service hotel operations and brand standards.
  • Experience managing budgets, revenue strategies, and financial performance metrics.
  • A hands-on leadership style with the ability to support teams across departments when needed.
  • Excellent communication and problem-solving skills with a strong guest-first mindset.
  • Demonstrated ability to coach, mentor, and develop high-performing teams.
  • Comfortable managing multiple priorities while maintaining attention to operational detail and guest experience.

Additional Information:

Job Posted:
April 23, 2026

Expiration:
June 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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