This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires strong leadership, strategic thinking, and exceptional management skills to ensure the hotel's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals.
Job Responsibility:
Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability
Identify market trends, customer preferences, and competitive landscape to make informed business decisions
Set long-term goals and objectives for the hotel and work towards achieving them
Lead a diverse team of department heads and staff, fostering a collaborative and motivated work environment
Provide guidance, mentoring, and development opportunities to team members
Encourage teamwork and open communication across all departments
Oversee all operational departments including front office, maintenance, accounting, sales & marketing, housekeeping, food & beverage, and more
Ensure smooth day-to-day operations by implementing efficient processes and procedures
Monitor service quality to maintain the highest standards of guest satisfaction
Create and manage the hotel's budget, allocating resources appropriately to various departments
Monitor financial performance, analyze variances, and implement corrective actions as needed
Drive revenue generation through strategic pricing, upselling, and innovative offerings
Foster a guest-centric culture throughout the hotel, prioritizing personalized service and exceptional experiences
Address guest concerns and feedback promptly, striving for continuous improvement
Implement initiatives to enhance guest satisfaction and loyalty
Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas
Implement sustainability initiatives to minimize the hotel's environmental impact
Strong management of capital projects
Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance
Maintain health and safety standards for guests and staff
Requirements:
A proven track record as a successful leader as a hotel General Manager or Assistant General Manager with a strong background in food and beverage
A minimum of 5 years of hospitality experience showing progressive growth
A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management
Exceptional leadership, communication, and human resources skills
Problem-solving abilities and critical thinking skills
Commitment to meeting all deadlines
The flexibility to adapt to varying shifts, including weekends and holidays
A commitment to maintaining a positive and organized work environment