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General Manager

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JLL

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Location:
Australia , Melbourne

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

JLL is seeking an exceptional General Manager to oversee Melbourne Connect, a premium mixed-use development featuring intricate Public-Private Partnership (PPP) arrangements, university facilities, and student accommodation. This is a unique opportunity to manage one of Melbourne's most sophisticated commercial assets, requiring expertise in navigating complex contractual structures including 42-year PPP arrangements, head lease agreements, and shared facility contracts. You'll serve as the primary point of contact for Lendlease Asset Manager whilst managing multiple stakeholder relationships across university tenants, student accommodation providers, and facilities management teams.

Job Responsibility:

  • Oversee intricate PPP, head lease, and shared facility arrangements to ensure optimal service delivery
  • Collaborate with Asset Manager to develop strategic plans focusing on asset positioning, leasing, capital works, and marketing strategies
  • Monitor KPIs across multiple contracts whilst maintaining overall asset performance
  • Lead sustainability initiatives and ensure compliance with environmental reporting requirements
  • Master complex multi-party contract structures and ensure strict adherence to all obligations
  • Serve as primary liaison between PPP contractor, University, and accommodation providers
  • Coordinate seamlessly across all contractual parties and manage competing interests
  • Proactively manage contract variations, renewals, and performance metrics
  • Maximise asset financial performance through effective budget, expense, and revenue management
  • Analyse market trends and financial data to drive profitability and identify opportunities
  • Implement cost-saving strategies and revenue enhancement initiatives
  • Lead and inspire a diverse team including Customer Relationship Manager, Property Services Supervisor, and Finance Manager
  • Foster a culture of excellence, collaboration, and innovation
  • Develop team capabilities through performance management and succession planning

Requirements:

  • Bachelor's degree in Business Administration, Real Estate, or related field (Master's preferred)
  • Victorian Real Estate Licence
  • Proven General Manager experience, preferably with premium-grade assets
  • Strong understanding of commercial real estate operations, leasing, and property management
  • Demonstrated experience with PPP contracts, long-term leases, or multi-party agreements
  • Advanced contract management and legal interpretation skills
  • Exceptional leadership and team motivation abilities
  • Outstanding interpersonal and communication skills for diverse stakeholder engagement
  • Proven track record in driving customer satisfaction and retention
  • Strong analytical and financial acumen for budgeting, forecasting, and risk management
  • Deep understanding of Melbourne's commercial real estate market
What we offer:
  • Great employee discounts off fitness, wellbeing & other renowned bands
  • 18 weeks paid maternity leave
  • Private Health Insurance Discounts
  • Active Social Club
  • Employee assistant program
  • Novated Lease for EV cars
  • Paid time off for volunteer work
  • Career Opportunities with Australia's #1 Commercial Real Estate firm
  • Premium offices

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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