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General Manager

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Holiday Inn Taunton

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Location:
United Kingdom , Brighton

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

54000.00 GBP / Year
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Job Description:

We’re looking for a decisive, commercially astute leader to drive performance and inspire success at the Holiday Inn Brighton Seafront, a short stroll from the iconic Brighton Pier. With 130 bedrooms and 13 event spaces, this busy property offers an exceptional opportunity for the right person to lead a flagship property within the Kew Green Hotels portfolio. This role reports to the Regional General Manager.

Job Responsibility:

  • Leading and developing Heads of Department to create a high-performing, highly engaged team
  • Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets
  • Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs
  • Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market
  • Driving guest satisfaction through innovative service enhancements and proactive feedback engagement
  • Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities
  • Leading community engagement initiatives that strengthen our local presence and corporate social responsibility

Requirements:

  • Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains
  • Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability
  • Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand
  • Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions
  • Exceptional people skills: Experienced in succession planning, team engagement, and talent development
  • Customer focus: Committed to delivering exceptional guest satisfaction and repeat business
  • Must hold (or obtain) a personal licence and act as the Designated Premises Supervisor (DPS)
What we offer:
  • Discounted hotel stays around the globe, with food and beverage discounts
  • Attractive discounts across many major retailers, restaurants, and events
  • FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
  • Personal and career development
  • Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice

Additional Information:

Job Posted:
February 06, 2026

Expiration:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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