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General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers. In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Job Responsibility:
Oversee daily Heart of House operations
Ensure guests and Heart of House team members have an excellent Boston Pizza experience
Oversee food preparation
Order supplies
Schedule shifts
Monitor inventory levels
Oversee both Front of House and Heart of House operations, ensuring both work together as one
Achieve goals through strong organizational skills and effective time management
Build relationships by finding common ground and working cohesively with all team members
Effectively communicate, sharing goals, challenges and continuously coach the team on ways to progress
Maintain composure and thrive in a fast pace environment
Requirements:
Leadership experience
Exceptional communication skills
Strong organizational skills
Foodservice background
Ability to oversee daily operations
Ability to achieve goals and budget expectations
Passion for developing and motivating team members
Ability to recognize star performers
Ability to develop and implement marketing, advertising, public and community relations programs
Belief in championing a fun and safe work environment
Ability to contribute to a thriving workplace culture
Ability to lead by example and work alongside team members
Effective time management
Ability to build relationships and work cohesively with all team members
Commitment to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
Ability to effectively communicate, share goals, challenges and continuously coach the team
Ability to maintain composure and thrive in a fast pace environment
Driven by professional development opportunities
What we offer:
Training & Professional Development: Online and on the job training, Manager Development Certification and Management Training Program, Leadership conference and leadership on the road
Work/Life Balance: Flex scheduling, days or nights
Industry Leader: 55 year old company with over 375 Restaurants from coast to coast
Community Focused: A company entrenched in community service with opportunities to give back
Collaboration: Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership
Awards & Recognition: BPI Scholarship Awards
Flexible scheduling that fits your lifestyle and contributes to your life-work balance
Exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters