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We are seeking a General Manager to take full operational responsibility of our Norcross, GA; Marietta, GA; and Savannah, GA locations. Candidate must live in the Atlanta, GA area and will work out of the Norcross, GA branch approximately 75% of the time. As a vital role charged with the management of people, processes, and overall company performance, the General Manager will be ultimately responsible for all phases of business, including sales and profitability, warehouse operations, and customer service. Positions that will report directly to the General Manager include Branch Managers and Sales Managers.
Job Responsibility:
Drive the growth of regional sales, both through existing customer relationships as well as new business acquisition by providing coaching, strategy, and direction to sales managers and/or the outside sales team as needed
Take personal ownership for the strategic growth of 8-10 key customer accounts
Provide support and organization to Branch Managers, enabling Richelieu to efficiently process customer orders and manage the shipping and receiving process accurately, safely, and on-time
Maintain accountability for complete P&L, taking full responsibility for the growth and success of the region
Ensure an effective flow of communication with all personnel involved in the follow-up of customer service and shipping/receiving duties
Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations
Advise their managers in recruitment and team development by overseeing the hiring, supervising, and training employees for the purpose of achieving company goals and objectives
Establish and execute strategies to improve on our existing processes, procedures, and methods, ensuring efficiency throughout all departments
Maintain a detailed awareness of daily KPI’s with regards to sales and operations performance
Instill and drive a positive working culture by leading from the front, creating an environment that individuals desire to be a part of
Requirements:
Experience managing both sales and operations, ideally in a company based on a distribution model
Knowledge of building materials, specifically related to cabinetry or the kitchen and bath market is highly preferred
Strong business acumen and experience working with reporting, financial statements (with a strong focus on P&L reporting) and driving profitability for a large region
Related experience from industrial or building materials distribution, with an emphasis placed on leadership of an outside sales and operations teams
A commercial or sales-driven mindset, optimally including leadership in sales
Deep knowledge/understanding of complete branch office operations, specifically with P&L responsibility
An empathetic leader with superior emotional intelligence, able to recognize and develop the unique traits of team members and direct their professional growth
Excellent communication skills with the ability to interact at all levels internally, as well as with suppliers and customers
KPI-oriented, well organized, with superior communication aptitude
What we offer:
Competitive market-based salary plus annual bonus
Monthly car allowance plus fuel and business expense reimbursement
A comprehensive group insurance plan including medical, dental, vision, long-term and short-term disability insurance, life insurance, etc.
Employee Stock Purchase Plan with company matching
401(K) with employer matching
Company cell phone
Paid vacation, 9 paid annual holidays, and sick days