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General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

55000.00 - 58000.00 GBP / Year
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Job Description:

Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.

Job Responsibility:

  • Ensure we are delivering the best gaming experience for our guests on every visit
  • Creating and delivering quarterly business plans
  • Leading by example through
  • Training, coaching and developing a winning team
  • Managing a P&L to meet financial targets and expectations
  • Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus
  • Managing the Safety, Security and licensing aspects of the business
  • Managing our guest experience platform to improve service and standards
  • Maintain a fun and engaging culture using our Brand Standards and Company Ethos
  • Monthly reviews with all your team members encouraging their growth and development
  • Ensuring service standards and duty management are upheld throughout operating hours
  • Be an industry expert in all areas of duty management

Requirements:

  • In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must
  • Passionate attitude
  • Loves to be professional playful
  • Always gives good energy
  • Your team. Every time
  • Can you motivate and lead a team?
  • Display a good work ethic and share knowledge?
  • Confidently create positive team culture and reinforcement?
  • Work Autonomously and utilise resources where available?
What we offer:
  • Very competitive salary
  • Achievable bonus scheme
  • Tips & service charge shared equally amongst the whole team
  • 50% off food and drink & free gaming
  • Regular team incentives- with rewards including paid trips abroad
  • 2 Staff Socials throughout the year
  • Employee Assistance Program that includes access to free counselling services
  • Further development opportunities within the company growth
  • Development courses including
  • leadership, mental health awareness, first aid and personal licences
  • Access to Rewards Gateway, offering discounts at 100s of retailers
  • Holiday allowance increasing each year with length of service
  • Cycle2Work Scheme
  • SmartTech - buy tech from Currys and spread the cost interest free
  • Full access to your Tips & Service Charge weekly through TiPJAR

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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