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General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Italy , Venice

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Marriott International is seeking a commercially astute and strategically minded General Manager to lead JW Marriott Venice Resort & Spa. This is a high-impact leadership role requiring a General Manager who can balance luxury guest experience, operational excellence, and strong commercial performance, while working in close partnership with ownership to drive long-term asset value. The successful candidate will bring a strong understanding of revenue strategy, market positioning, and owner alignment, alongside the ability to lead a complex resort operation in one of the world’s most competitive luxury destinations.

Job Responsibility:

  • Drive overall revenue performance through strategic oversight of pricing, segmentation, and distribution
  • Partner closely with Revenue Management and Sales to optimise demand across transient, group, and leisure segments
  • Identify and unlock new revenue opportunities across rooms, F&B, spa, and experiences
  • Maintain strong market intelligence, ensuring the property is competitively positioned within Venice and the broader luxury landscape
  • Ensure consistent delivery of JW Marriott brand standards and luxury guest experience
  • Lead a complex resort operation with a focus on quality, detail, and service excellence
  • Drive guest satisfaction, reputation, and brand differentiation
  • Build and develop a high-performing Executive Committee and leadership team
  • Foster a culture of accountability, ownership, and continuous improvement
  • Champion Marriott’s leadership values and talent development approach
  • Act as a trusted partner to ownership (KSL), providing clear, data-driven insights and recommendations
  • Lead regular performance reviews, aligning on strategy, investment, and priorities
  • Navigate owner expectations with confidence, balancing brand standards and commercial outcomes
  • Deliver strong GOP performance through disciplined cost control and revenue optimisation
  • Lead budgeting, forecasting, and long-term financial planning
  • Identify opportunities to enhance profitability and asset value

Requirements:

  • Proven experience as a General Manager within a luxury hotel or resort environment
  • Strong commercial background with a clear track record of driving revenue and profitability
  • Experience working closely with ownership groups or asset managers
  • Experience in Italy or comparable European luxury markets preferred
  • Demonstrates strong leadership judgement and strategic thinking
  • Commercially driven, with the ability to translate strategy into measurable performance
  • Confident operating in complex, high-expectation environments
  • Strong communicator with the ability to influence senior stakeholders
  • Resilient, adaptable, and solutions-oriented
  • Highly collaborative, with the ability to build trust with both teams and ownership
  • Detail-oriented with a strong commitment to excellence
  • Passionate about luxury hospitality and guest experience
  • Fluency in Italian and English is essential
  • Eligibility to work in Italy

Additional Information:

Job Posted:
April 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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