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General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Staples Corner

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Category:
Sales

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Contract Type:
Not provided

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Salary:

62000.00 - 74400.00 GBP / Year
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Job Description:

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right. Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Job Responsibility:

  • Clearly set out, with your Sales Manager, the store's annual/monthly/weekly performance targets
  • Take a holistic view of the store and priority areas for improvements, setting clear, achievable targets
  • Create a culture of checking orders and then monitor errors and remorse
  • Take a holistic view of where errors are occurring and eradicate problems where they occur, taking appropriate actions where necessary
  • Set out a clear understanding of the need for a strong cash margin across the team
  • Understand and review product performance and productivity to ensure that you have maximum efficiency on £/Sq.Ft, across all departments
  • Collaborate with the buying team through your regional controller on where changes and improvements are needed
  • Seek out talent within your team, identifying their motivation and managing their abilities to succeed
  • Create a plan for development and opportunities to develop further
  • Using the company guidelines set within the Visual Merchandising Manual, you will lead and achieve the highest level of store standards in the Furniture Retail industry
  • With the highest level of commercial acumen, you will undertake ‘point of sale’ changes accurately with particular focus on ‘trading’ to its full effect
  • Communicating clearly and confidently with your team
  • Following health & safety procedures at all times
  • Making a difference every day to the customer experience

Requirements:

  • Hardworking, building outstanding results
  • Shows great passion and energy in their delivery
  • Creative in their work, looking for new ways to do things
  • Comes up with creative solutions to problems
  • Comfortable with complexity and ambiguity
  • Deals positively with conflict in the moment
  • Huge care for the business and its achievements
  • A team player with a strong work ethic
  • Reliable, organised and confident in managing a fast-paced showroom
  • Comfortable using systems and following processes with confidence in problem-solving
  • Proud of your work and passionate about doing things right
What we offer:
  • Competitive package: £62,000 plus up to 20% store bonus & a company car
  • Work for an award-winning, family-run business
  • Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service)
  • Innovate & Grow: clear career path, full training and personal development opportunities
  • Staff discount
  • 24/7 medical support, health insurance and Perkbox benefits
  • 28 days holiday entitlement, including bank holiday, increased to a maximum of 33 days based on length of service

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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