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Compass Associates have been engaged by a leading luxury care provider redefining elderly care in Central London, to appoint a General Managers for their flagship homes. This is a rare opportunity to join one of the UK's most premium care operators, delivering exceptional residential and dementia care within beautifully designed, hotel-style environments where hospitality, clinical excellence, and resident experience are equally prioritised. This provider continues to set the benchmark for luxury/premium elderly care, with a strong reputation for quality, innovation, and outstanding service delivery. These roles sit at the very centre of the organisation's operational leadership structure and offer the opportunity to lead some of the most high-profile care homes in London.
Job Responsibility
Operational Leadership
Quality & Compliance
Luxury Service Delivery
Team Leadership & Development
Commercial Performance
Stakeholder Engagement
Culture & Standards
Requirements
Proven experience as a General Manager within elderly care
Strong track record of achieving Good or Outstanding CQC ratings
Experience leading high-performing teams in a regulated environment
Strong operational and commercial acumen
A visible, hands-on leadership style
Passion for delivering exceptional resident experience
Luxury or hospitality-led care experience is highly desirable
Nice to have
Luxury or hospitality-led care experience
What we offer
Up to 30% performance-related bonus
Highly competitive benefits package
Career development within a premium luxury provider