General Manager Job at Long John Silver's (Scranton)

Job Description

For over 50 years, Long John Silver’s has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we’re proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. And, of course, no visit is complete without ringing the bell on your way out—a tradition that celebrates great food and even better experiences. Guided by our vision to be the world’s favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values: People First, Integrity, Recognition, Accountability, Teamwork, Excellence. We’re looking for a motivated Restaurant Manager to lead our team and get outstanding guest experience!

Job Responsibility

Ensure 100% guest satisfaction by resolving concerns promptly and delivering exceptional service
Inspire and motivate team members to exceed performance expectations
Maintain optimal staffing levels and foster a culture of teamwork, respect, and accountability
Oversee food safety, quality, and cleanliness to uphold the highest standards
Drive profitability through efficient inventory management and waste reduction
Recruit, hire, train, and develop crew members and management
Communicate goals, expectations, and company standards effectively
Ensure compliance with cash control, safety, and operational guidelines
Execute local marketing initiatives to boost sales

Requirements

Passed Restaurant General Manager Readiness Checklist
Must have reliable transportation and the ability to work 50hrs per week, nights and weekends
Valid Driver's License required
Take absolute pride in everything you do
Value customer service and hold the ability to positively impact guests' experience
Work well in a fast-paced environment
Practice high quality food and cleanliness standards
Bring an upbeat energy and positive attitude to the team
Comfortable with working the Microsoft suite of products, BOH technologies and HRIS technology platforms
Has a commitment to timeliness and a sense of urgency
Ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ration and percent
Ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists
High school degree

What we offer

Paid time off
Flexible schedule
Referral program
Paid training
Employee discount

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