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General Manager

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KidStrong Henderson

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Location:
United States , Battery Park

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Category:
Sales

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Contract Type:
Not provided

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Salary:

65000.00 - 85000.00 USD / Year
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Job Description:

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Job Responsibility:

  • CENTER OPERATIONS: Understand the center's key KPIs and financials
  • Build and maintain relationships with KidStrong families
  • Oversee center-level initiatives
  • Daily, Weekly, and Monthly cleaning and maintenance of the center
  • Manage center-level employee issues
  • Set and communicate coach schedules
  • Schedule, promote, and sell KidStrong events
  • SALES: Maintain flawless lead management
  • Responsible for sales
  • Finalize sales and bookings
  • Source and attend local events
  • LEADERSHIP: Foster a coaching culture
  • Continuously assess and document Coaches
  • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates
  • Ensure candidates complete all paperwork
  • Lead coaching candidates through the training process
  • Manage and support professional development of staff
  • Lead Center level staff meetings
  • Communicate professionally with co-workers
  • Attend weekly leadership meetings
  • COACHING: Coach students
  • Create positive interactions with students and families
  • Understand the 'why' behind the KidStrong curriculum
  • Demonstrate and manage implementation of programming
  • Use the KS Coaches App
  • Work in a physically intensive environment
  • Lead monthly center staff meetings
  • Approximately 3-5 coaching hours per week

Requirements:

  • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!
  • Achieve Coach Certification through the HQ Training and Certification team
  • Complete training through LearnUpon as required by the HQ Training and Certification team
  • Comfortable speaking to parents/guardians regarding a variety of topics
  • Previous experience in management is required
  • Practical work experience with Google and Microsoft platforms
  • Intermediate knowledge of physiology, exercise techniques, and body mechanics
  • CPR certified

Nice to have:

  • Prior experience as a pediatric OT/PT is a plus, but not required
  • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required
What we offer:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • 401(k)
  • Health insurance

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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