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Compass Associates are proud to be working in partnership with one the best luxury care providers in the sector to recruit a General Manager, a luxury residential care home located in East Sussex. This is an exciting opportunity to lead a newly opened, high-quality service within a forward-thinking and growing elderly care organisation focused on delivering exceptional resident experiences alongside outstanding standards of care. The home opened in May 2025 and has quickly established itself as a premium care environment, offering residential care within a warm, welcoming and supportive setting. The successful candidate will join the home at an exciting stage of its journey, with the opportunity to shape culture, drive occupancy growth, and further embed operational excellence across the service. This role would suit an experienced Home Manager with strong operational leadership skills, a passion for person-centred care, and the ability to develop high-performing teams within a luxury care environment.
Job Responsibility
Oversee the day-to-day operations of the home
Ensure the delivery of exceptional care standards
Ensure strong compliance and positive commercial performance
Work closely with the wider senior management structure including the Care Manager, CRM, and Home Administrator
Create a compassionate, accountable, and professional culture throughout the home
Requirements
Strong leadership and people management skills
Experience with budget management and financial oversight
Experience working with CQC and other regulatory bodies
Proven ability to recruit, develop and retain staff
Excellent communication and stakeholder management skills
Compassionate, professional and approachable leadership style
NVQ Level 5 in Leadership for Health & Social Care (or working towards equivalent qualification)
Nice to have
Knowledge of Person Centred Software (PCS)
Understanding of local authority commissioning processes
Experience within luxury or premium elderly care settings
What we offer
Salary of £65,000 - £75,000 per annum
Occupancy bonus package
25 days annual leave + bank holidays
Opportunity to lead a newly opened luxury care home
Supportive senior leadership team
Excellent opportunities for career progression within a growing organisation