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General Manager

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Origin Coffee

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Location:
United Kingdom , Edinburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

34000.00 GBP / Year
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Job Description:

As General Manager, you will lead our Edinburgh café and help define what Origin retail looks and feels like in Scotland. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.

Job Responsibility:

  • Lead day-to-day operations, service quality, and front-of-house standards
  • Build, coach, and develop a skilled and engaged team, including SCA training progression
  • Champion Origin's customer journey, coffee knowledge, and community presence
  • Maintain strong health, safety, and food compliance standards
  • Actively identify opportunities to grow sales and community engagement
  • Deliver agreed revenue and EBITDA targets

Requirements:

  • Experience managing a specialty coffee site or hospitality venue
  • Financial fluency across P&L, COGS, labour and forecasting
  • Skilled in people management, coaching and team development
  • Strong communication, organisation and leadership skills
  • Familiar with digital tools and Office 365
  • Experience in B Corp businesses or purpose-led environments is a plus

Nice to have:

Experience in B Corp businesses or purpose-led environments is a plus

What we offer:
  • 34 days' inclusive of your birthday
  • Enhanced sick pay
  • Period leave
  • Personal days
  • Enhanced family leave
  • Access to SCA training and ongoing learning opportunities
  • Access to mental health and physical first aid training and qualifications
  • Up to a £2k bonus
  • £1k end of year performance award
  • Two paid volunteering days each year
  • Access to a 24/7 Employee Assistance Programme and GP service
  • Free therapy sessions
  • Cycle to work scheme
  • Free weekly coffee subscription
  • Unlimited free coffee on-site
  • Employee access to complete professional coffee equipment catalogue at cost price
  • Access to B Corp-certified partner discounts
  • B Corp certified and independent business
  • Meaningful, creative work within an industry-leading brand
  • Truly people-first culture

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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