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General Manager

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Casino Careersv

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Location:
United States , Farmington

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

168700.00 - 231900.00 USD / Year
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Job Description:

Delaware North Gaming is hiring a General Manager to lead our team at Finger Lakes Gaming in Farmington, New York. As General Manager, you will serve as the senior on-site leader, responsible for overall property performance, guest experience, financial results, regulatory compliance, and team engagement. This role is ideal for a proven gaming or hospitality executive who excels in fast-paced environments and is passionate about operational excellence and people leadership.

Job Responsibility:

  • Provide direction in the operation of gaming, racing, and non-gaming departments
  • Establish and administer procedures pertaining to profitability of operating areas, safety, employee relations, guest relations, internal controls, regulatory compliance, and the security of company funds and assets
  • Direct, guide, counsel and instruct the day-to-day operations through assigned department leaders
  • Develop and maintain employee culture, professional development, morale, and engagement
  • Stay aware of competitive operations and recommend appropriate action in accordance with a sound marketing plan
  • Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary
  • Maintain updated knowledge of gaming laws and regulations applicable to areas of responsibility
  • Ensure that all assigned departments are staffed with team members who have the skills and aptitude to meet our standard of excellence

Requirements:

  • Minimum of 10 years of progressive leadership experience in casino management, including senior-level or property-wide responsibility
  • Demonstrated success managing complex operations with full P&L accountability
  • Strong financial acumen, including budgeting, forecasting, labor optimization, and capital planning
  • Deep understanding of gaming regulations, compliance, and operational best practices
  • Proven ability to lead large, diverse teams and develop future leaders
  • Excellent communication, relationship-building, and decision-making skills
  • Bachelor’s degree in hospitality management, business, or a related field preferred
  • equivalent experience considered
  • Ability to obtain and maintain all required gaming licenses and certifications
What we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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