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Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership.
Job Responsibility:
Primary strategic business leader of the property with responsibility for all aspects of operation
Guest and employee satisfaction
Human resources management
Financial performance
Sales and revenue generation
Delivering return on investment
Implementation of service strategy and initiatives
Building owner loyalty through proactive communication
Building strong relationships with local officials, businesses, and customers
Talent management and organizational capability
Revenue management
Owner relations
Customer and public relations management
Company/brand policy, procedures, and standards compliance
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
General Manager experience in limited or full-service property
Ability and willingness to work flexible hours including weekends, holidays and late nights
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance
Nice to have:
General Manager experience in limited or full-service property
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance
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