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The General Manager of Lonesome Rose is ultimately the caretaker of our guests, property, service and staff. The General Manager supports staff towards achieving the highest level of sales and service through the cultivation of job skills, knowledge and morale. They are responsible for the safety and security of all employees, customers and company assets - building, cash, equipment, supplies. The General Manager will work with LSD ownership to oversee budgets, hospitality, labor, property, sales and service-related initiatives. The mission of this position is to provide and uphold the unique experiences created by Land and Sea Dept.
Job Responsibility:
Oversee ordering of building goods & supplies
Oversee all aspects of labor management and payroll
Oversee compliance components of the employee health care plan
Coordinate and initiate general maintenance calls
Maintain & oversee restaurant and rooms standards
Manage equipment manuals, service schedules and warranties, as well as refunds and returns
Identify opportunities to maximize performance and profitability
Manage to annual P&L budget, with monthly and quarterly reviews
Monitor financial results on a daily, weekly, monthly and quarterly basis
Work with the accounting team to ensure the P&L accurately reflects the business
Assist in management of menu editing and printing
Oversee all reservation platforms
Oversee POS Systems
Oversee Paypal and Web Store, Manage and Process All Orders
Oversee repair, replacement and/or return of compromised equipment and products