General Manager

• Oversee all aspects of our hospitality services for baseball games, concerts, and world-class events
• Drive operational excellence and profitability across concessions
• Maintain strong client relationships through clear communication, operational efficiency, and sound financial practices while delivering high-quality food, beverages, and services
• Develop and manage vendor partnerships to ensure consistent delivery of products and services
• Recruit, train, and develop a high-performing management team
• Support and manage all union and non-union team members to deliver exceptional guest experiences
• Optimize staffing levels to balance guest satisfaction and maximize profitability
• Establish pricing and operational strategies within approved budgets to enhance profitability
• Ensure strict adherence to safety, sanitation, and maintenance standards for all foodservice equipment
• Maintain compliance with federal, state, local, and company regulations, including alcohol sales, OSHA, payroll, employment, and EEO guidelines
• Oversee financial performance by verifying, preparing, and submitting reports, forecasts, and budgets
• Ensure effective systems for cash handling, inventory control, and payroll processes

• Bachelor’s degree in Business Management or a related field highly preferred
• Minimum of 7–10 years of management experience in high volume contract foodservice operations
• Proven experience managing operations in a major sports venue with annual revenues exceeding $30 million
• Candidates with prior experience opening a new sports venue are highly desired
• Strong background in sustainability initiatives
• Demonstrated expertise in financial management, budgeting, and operational accountability
• Exceptional leadership skills with experience in project management
• Ability to communicate effectively across all levels of the organization

Candidates with prior experience opening a new sports venue are highly desired

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts