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General Manager

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IAG GBS

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Location:
United States , Norfolk

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Category:
Gastronomy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A General Manager (GM) oversees a company’s daily operations, drives strategic growth, and ensures departmental efficiency and profitability The GM is responsible for leading all aspects of a Domino’s store operation, ensuring consistent delivery of outstanding customer service, high-quality products, and operational excellence. This role oversees team management, sales growth, cost control, and compliance with company standards and policies. The GM creates a positive, motivating environment that fosters team development.

Job Responsibility:

  • Manage Store Operations and Drive Results
  • Recruit, Develop and Retain Best in Class Talent
  • Manage Food Safety and Team Member Safety
  • Provide Best in Class Customer Service
  • Operate and Troubleshoot Technology

Requirements:

  • Minimum of one year of prior General Manager experience in a fast-paced service environment
  • Understand and demonstrate basic operations procedures and cost management capabilities
  • Experience in recruiting, retaining, and developing multiple employees
  • Ability to lead and promote team members and food safety protocols
  • Excellent customer service skills
  • Ability to operate and troubleshoot technology (POS, ATS, etc.)
  • Valid driver’s license with safe driving record meeting company standards preferred
  • Must be at least 18 years of age
  • Fast food/quick service restaurant experience preferred
  • High School equivalent education level
  • Proven ability to lead by example and ensure accountability from a team
  • Proven ability to problem solve and resolve customer concerns and/or complaints
  • Strong decision making and conflict resolution skills
  • Proven ability to set goals and set up plans to achieve them
  • Proven ability to work as a part of a team to achieve a common goal
  • Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)
  • Excellent verbal, written, and communication skills

Nice to have:

  • Fast food/quick service restaurant experience preferred
  • Valid driver’s license with safe driving record meeting company standards preferred
What we offer:
  • Competitive salary, bonus eligibility, and benefits package
  • medical, dental, vision
  • 401(k) with up to 5% company match
  • education assistance
  • employee stock purchase program
  • paid time off, parental leave, mental health, and family support service
  • Full training with an industry-leading brand
  • Excellent career opportunities
  • Awesome discounts on menu items

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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