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General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Frodsham

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

55000.00 GBP / Year
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Job Description:

A chance to lead, inspire, and deliver magical experiences in one of the UK’s most enchanting holiday destinations. Set in one of the UK’s most beautiful woodland locations, Delamere Forest is a peaceful retreat where guests come to relax, recharge and reconnect with nature. Our Forest Retreat building is the hub of the location - home to reception, a shop, bar and restaurant – and the place where great food helps create memorable holiday moments. You will be the champion of our “Forest Feeling,” ensuring every visitor enjoys a stay filled with wonder, relaxation, and adventure. From serene woodland cabins to action-packed family retreats, you’ll lead a passionate team dedicated to creating memories that last a lifetime.

Job Responsibility:

  • Lead and inspire a large operational team to deliver exceptional service and guest experiences
  • Oversee all aspects of operations, from guest experience to administration, ensuring seamless coordination
  • Manage budgets and drive revenue, balancing financial success with the highest operational standards
  • Champion health & safety, embedding a strong culture of care across the team
  • Develop and coach your team, delivering training, guidance, and performance support to unlock their full potential
  • Ensure site excellence, maintaining cleanliness, safety, and presentation to the highest standards
  • Listen, respond, and innovate based on guest feedback, continuously elevating the Forest Holidays experience

Requirements:

  • Full UK driving license and access to a vehicle
  • Senior management experience, ideally overseeing large operational teams
  • Strong leadership, planning, and organisational skills
  • Proven budget and P&L management experience
  • Experience in outdoor or hospitality environments desirable
  • Commitment to sustainability and responsible tourism
  • A genuine passion for delivering exceptional guest experiences
  • Self-motivated, proactive, and ready to make a real impact

Nice to have:

Experience in outdoor or hospitality environments desirable

What we offer:
  • 23 days’ holiday plus bank holidays (increasing with service)
  • Annual bonus - Earn a 15% bonus (paid annually) based on company performance
  • Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay)
  • Long service awards and company events
  • Secure your future with our company pension scheme
  • One full paid day to volunteer
  • Discounted food when working on location
  • Health cash plan & life assurance
  • Wellbeing events & activities
  • Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
  • Hundreds of discounts on top brands across the UK

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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