General Manager

Functions as the primary team leader of the Autograph Collection property with responsibility for all aspects of the operation, most importantly managing a team of dynamic individuals and rallying them around a service culture that leaves a lasting impression. Maintains responsibility for guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to property ownership and Marriott International. Manages the implementation of a hotel service program with the objective of creating an extraordinary guest experience tailored to an independent-minded traveler. Demonstrates exceptional communication skills and manages employees directly and indirectly through leadership team. Holds property leadership team accountable for executing a customer-focused strategy and guides their individual professional development. Leverages Marriott International sales and revenue engines (e.g., M.com) and initiates appropriate proactive independent sales and public relations activities to build awareness and generate demand. Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results. Maintains active involvement in the local community and builds strong relationships with local officials, businesses, and customers. Represents Autograph Collection values in all leadership actions. Demonstrates creativity, operational excellence, an entrepreneurial management style, and the desire and ability to manage a standalone independent hotel brand without a major brand identification.