CrawlJobs Logo

General Manager

casinocareers.com Logo

Casino Careersv

Location Icon

Location:
United States , Hinckley

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

170000.00 - 280500.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The General Manager is responsible for the overall direction, performance, and Guest experience of the Grand Casino property and related hotel operations. This role provides visible, engaged leadership across the operation—ensuring the business is supported when it matters most and that teams are coached, aligned, and accountable. As the senior on property leader, the General Manager drives profitable growth, operational excellence, and regulatory compliance while developing a strong leadership bench and culture rooted in Grand Casino and Mille Lacs Band of Ojibwe Values.

Job Responsibility:

  • Lead overall property operations across gaming, hotel, food & beverage, marketing, facilities, security, and Guest service.
  • Establish performance, revenue, and profit objectives aligned to enterprise goals and property priorities.
  • Use operational and financial KPIs to identify trends, strengthen accountability, and improve performance across departments.
  • Drive continuous improvement by identifying gaps, removing barriers, and ensuring timely execution of priorities.
  • Anticipate future operational, workforce, and market needs and adjust strategy proactively.
  • Ensure consistent execution of service standards, operational excellence, and brand expectations across all departments.
  • Maintain a strong presence on the casino floor and in key operational areas to ensure real-time leadership, responsiveness, and visibility.
  • Own full property P&L performance across gaming and non‑gaming operations, including revenue growth, labor management, expense control, and profitability.
  • Optimize staffing and scheduling to meet business demand, maximizing labor efficiency while maintaining peak Guest service across all property operations.
  • Review operational and financial performance routinely and take decisive action when results are off track.
  • Participate in annual planning and performance management, including budgets, forecasting, and profitability strategies.
  • Partner with functional and department leaders to deliver short-term results while building long-term sustainability.
  • Ensure disciplined resource allocation and decision-making aligned to business impact, ROI, and enterprise priorities.
  • Assist in preparing capital plans and project prioritization to maintain competitiveness while ensuring safety, Guest readiness, and long-term operational sustainability.
  • Direct Guest experience strategies that drive loyalty, reputation, and return visitation.
  • Enhance Guest experience and engagement by fostering a service-driven culture, implementing operational improvements, and partnering with leadership to deliver consistent, memorable experiences.
  • Maintain rapport with Guests and ensure timely resolution of sensitive issues or service breakdowns.
  • Ensure service delivery aligns with brand attributes and competitive expectations in the gaming and hospitality market.
  • Promote consistent service recovery practices and high-touch leadership presence during peak business periods.
  • Build and develop high-performing teams through preference hiring, coaching, and succession planning, driving leadership readiness and operational excellence.
  • Strengthen succession planning and talent pipelines through strong selection, development, and performance management practices.
  • Build a high-performing leadership team through coaching, mentoring, feedback, and accountability.
  • Promote a culture of teamwork, recognition, mutual respect, and Associate satisfaction.
  • Collaborate with Talent to maintain appropriate staffing levels and leadership capability across departments.
  • Ensure compliance with all Tribal, Federal, State, and Mille Lacs Band of Ojibwe gaming laws, rules & regulations, and company policies and procedures.
  • Maintain accountability for accurate, thorough, and timely property records and reporting.
  • Maintain operational discipline and readiness through consistent governance, controls, and leadership oversight.
  • Facilitate Executive Operations meetings and monthly financial reviews to drive alignment and performance.
  • Ensure communication flows effectively across the property and leadership teams through structured rhythms and clear expectations.
  • Serves as a role model promoting a culture of exceptional Guest and team member service, engagement, and communication.
  • Develop and execute property strategy consistent with Grand Casino strategic direction.
  • Build strong relationships with key stakeholders and represent the property in executive and governance settings with professionalism and clarity.

Requirements:

  • Bachelor’s degree from an accredited school and five (5) years’ executive-level management experience in setting strategy, making enterprise-wide decisions, and being accountable for overall business performance required
  • OR Ten (10) years of progressive experience related to gaming, hospitality, and business experience with a minimum of five (5) years of executive-level management required.
  • Strong communication and public speaking skills, including the ability to present to executive and Board level audiences.
  • Must secure licensure through the Gaming Regulatory Authority (GRA) and adhere to all Detailed Gaming Regulations (DGRs).
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
What we offer:
  • Competitive executive salary and performance‑based incentives
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with employer match
  • Executive development and mentorship opportunities
  • Influence in shaping the future of a major Tribal enterprise
  • A culture rooted in Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Casino Careersv - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for General Manager

General Manager

Bareburger is the leader in America's "better burger" trend, emphasizing high-qu...
Location
Location
United States , New York
Salary
Salary:
72000.00 - 78000.00 USD / Year
bareburger.com Logo
Bareburger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 Years+ Restaurant General Manager Experience
  • Valid NYC Department of Health Food Protection Certificate
  • Strong leadership skills and the ability to develop future leaders
  • The ability to speak, read, and write at a high level with guests and staff
  • Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
  • Knowledge of POS System functions
  • Gmail Suite
  • Experienced in 3rd Party Delivery Platforms
  • Process Improvement
  • Cost Accounting
Job Responsibility
Job Responsibility
  • Establishes restaurant business plan by surveying restaurant demand
  • conferring with people in the community
  • identifying and evaluating competitors
  • preparing financial, marketing, and sales projections, analyses, and estimates
  • Meets restaurant financial objectives by preparing strategic forecasts and budgets
  • analyzing variances
  • initiating corrective actions
  • establishing and monitoring financial controls
  • developing and implementing strategies to increase average meal checks
  • Attracts patrons by developing and implementing marketing, advertising, public and community relations programs
What we offer
What we offer
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus Program(s) & Incentives
  • 2 Weeks Paid Time Off
  • Corporate Discount Programs
  • Direct Deposit
  • Fulltime
Read More
Arrow Right

General Manager

A Well-Established Hotel Management Company Is Seeking An Experienced General Ma...
Location
Location
United States , Secaucus, Northern New Jersey Area
Salary
Salary:
95000.00 - 110000.00 USD / Year
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hilton Experience Is Required — Minimum 3 Years In A General Manager, Assistant General Manager, Or Director-Level Role Within A Hilton-Branded Hotel
  • Experience In Limited-Service Or Full-Service Hotel Environments Preferred
  • Proven Leadership In Financial Performance, Guest Service, And Team Development
  • Strong Communication, Organizational, And Decision-Making Skills
  • Spanish-Speaking Proficiency Preferred
  • Knowledge Of Hilton Systems (OnQ, Hilton Honors, Etc.) Highly Desirable
Job Responsibility
Job Responsibility
  • Oversee All Aspects Of Daily Hotel Operations While Ensuring Compliance With Hilton Brand Standards
  • Lead And Motivate Department Heads And Associates To Achieve Operational Goals And Maintain A Culture Of Excellence
  • Manage The Property’s Financial Performance, Including Forecasting, Budgeting, And P&L Accountability
  • Drive Guest Satisfaction And Maintain Top-Tier Scores On Brand Quality And Service Audits
  • Collaborate With Sales, Revenue, And Accounting Teams To Optimize Revenue And Profitability
  • Ensure Compliance With Corporate, Brand, And Local Regulatory Requirements
  • Promote A Positive, Inclusive, And High-Performing Workplace Culture
What we offer
What we offer
  • Annual Performance-Based Bonus Opportunity
  • Comprehensive Benefits Package (Medical, Dental, Vision, PTO, Etc.)
  • Hilton Brand Discounts And Professional Development Support
  • Fulltime
Read More
Arrow Right

General Manager / Turnaround Manager

Our client, a leading organisation in the care industry, is seeking an experienc...
Location
Location
United Kingdom , London
Salary
Salary:
75000.00 - 80000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Registered Nurse (RGN) with a current pin number
  • Level 5 QCF Management qualification (desirable)
  • Proven management experience in a similar role, including experience as a Registered Manager in a care home for older individuals
  • Strong business acumen with P&L accountability and experience enhancing financial performance in the care sector
  • In-depth knowledge of CQC regulations and local authority requirements, along with a deep understanding of the needs of older people
  • Excellent leadership and coaching abilities
  • Strong communication skills to engage team members and work collaboratively with residents and families
  • Proficient in Microsoft Office applications, including Word, Excel, and Outlook
  • Flexibility to adapt working patterns as needed, including attending emergencies outside of normal hours
  • A commitment to maintaining the mission and values of the organisation while fostering strong working relationships within the team and with external stakeholders
Job Responsibility
Job Responsibility
  • maximise resident satisfaction and financial performance by effectively leading and developing skilled care teams
  • Ensure compliance with legislative and organisational standards while fostering a culture of high morale among staff
  • Manage care assessments for prospective residents, ensuring their needs are thoroughly evaluated and met
  • Act as the Registered Manager, maintaining internal quality audits and responding to complaints to uphold service standards
  • Collaborate with key professionals to ensure resident needs are met through effective service contracts with local authorities and clinical commissioning groups
  • Monitor care standards through hands-on coaching and mentoring and ensure appropriate staffing levels and effective staff induction
  • Produce clear and concise management reports while managing budgets and ensuring financial performance aligns with business plans
What we offer
What we offer
  • Opportunity to lead a team dedicated to providing high-quality care to residents
  • Supportive environment focused on delivering outstanding care
  • Fulltime
Read More
Arrow Right

General Manager

This role leads the delivery of our client Management Services Agreement (MSA) a...
Location
Location
United Kingdom , Norwich; Bury St Edmunds
Salary
Salary:
60000.00 - 75000.00 GBP / Year
eco2uk.com Logo
Eco2 Management Services Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership experience in energy/utilities/industrial or complex projects, with a strong commercial focus and confidence engaging clients on budgets, forecasting and value
  • Fluency with financial controls/reporting and strong Excel/data analysis skills
  • Skill in contract/obligation management (MSA familiarity welcome) and turning requirements into clear, repeatable processes
  • Clear, credible communication and relationship-building with clients and internal teams
  • A proactive, safety-first mindset and comfort working across multiple locations
Job Responsibility
Job Responsibility
  • Partner with the client and EMSL Finance to improve project financial performance—tightening forecasting and budgets, strengthening cashflow visibility, surfacing margin/efficiency opportunities and making clear, evidence-based recommendations
  • Embed the MSA and third-party agreements into simple, repeatable processes so obligations are delivered on time and to a high standard
  • escalate out-of-scope items to our SMT early
  • Act as the client’s primary point of contact with clear reporting and update cadences and strong governance
  • maintain accurate records that protect EMSL IP and client confidentiality
  • Coordinate across H&S, Finance and O&M to maintain safe, compliant and reliable operations
  • monitor site performance and resolve hand-off gaps quickly
  • Lead and develop a small MSA management team—clarifying roles, setting standards and managing time/workload to meet internal and client deadlines
  • Uphold quality management standards and champion a strong health and safety culture
  • Drive continuous improvement activities at the site but also within the EMSL teams to ensure that we are able to respond to changing client needs easily
What we offer
What we offer
  • 25 days’ holiday plus bank holidays
  • annual bonus (dependent on performance)
  • pension
  • private healthcare & dental
  • eye care
  • financial wellbeing platform with access to advisors, savings and discounts
  • Fulltime
Read More
Arrow Right

General Manager

The General Manager Is Responsible For Leading All Aspects Of Hotel Operations T...
Location
Location
United States , Chester, Virginia
Salary
Salary:
Not provided
blueskyhospitalitysolutions.com Logo
Blue Sky Hospitality Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum Of 5 Years Of Hotel Management Experience, Including 2 Years As General Manager In A Limited Or Select-Service Property
  • Prior Marriott Brand Experience Preferred
  • Fairfield Inn Experience Strongly Desired
  • Proven Ability To Manage Financial Performance, Labor Costs, And Service Quality Metrics
  • Strong Leadership, Communication, And Problem-Solving Skills
  • Bachelor’s Degree In Hospitality Management, Business, Or Related Field Preferred
  • Ability To Work Flexible Hours Including Weekends, Holidays, And Evenings As Business Demands
  • Must Be Able To Stand For Long Periods, Walk The Property, And Occasionally Lift Up To 25 Lbs.
Job Responsibility
Job Responsibility
  • Direct And Manage All Hotel Operations To Ensure Efficient Service Delivery And Adherence To Marriott Brand Standards
  • Monitor Daily Performance Across Departments To Ensure Service Excellence And Operational Consistency
  • Conduct Regular Property Inspections To Ensure Cleanliness, Maintenance, And Brand Compliance
  • Maintain A Safe And Secure Environment For Guests And Associates
  • Develop And Execute Annual Business And Marketing Plans To Achieve Budgeted Revenue And GOP Targets
  • Manage P&L Performance, Labor Costs, And Expense Controls In Alignment With Company Benchmarks
  • Review Financial Reports Regularly To Identify Opportunities For Cost Savings And Revenue Growth
  • Ensure Accurate Forecasting, Inventory Management, And Timely Financial Reporting
  • Ensure Guest Satisfaction Scores Meet Or Exceed Fairfield Inn Standards
  • Respond To Guest Feedback Promptly, Implementing Service Recovery And Improvement Measures
What we offer
What we offer
  • Competitive Salary Based On Experience
  • Performance-Based Bonus Program
  • Comprehensive Benefits Package Including Health, Dental, And Vision Insurance, 401(K) Not Match, And Paid Time Off
  • Fulltime
Read More
Arrow Right

General Manager

We are seeking an experienced and results-driven General Manager to lead the ope...
Location
Location
United States , Richmond
Salary
Salary:
80000.00 - 85000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Hospitality Management or related field preferred
  • Minimum of 5 years of General Manager experience in a full-service hotel (Starwood, Hilton, IHG, or Marriott experience required)
  • Proven success in guest service excellence, revenue growth, and profitability management
  • Strong leadership, interpersonal, and time management skills
  • Proficient in hospitality technology and financial reporting.
Job Responsibility
Job Responsibility
  • Inspire and mentor team members, holding managers accountable for departmental success
  • Foster a guest-centric culture, empowering staff to deliver outstanding service and resolve guest concerns effectively
  • Create an environment where employees feel valued, motivated, and engaged
  • Oversee all hotel operations, ensuring excellence in cleanliness, maintenance, and service
  • Utilize financial expertise to control labor and operational expenses while maximizing profitability
  • Develop strategic initiatives that capitalize on market demand and improve RevPAR and RGI performance
  • Work with the Director of Sales to implement business and marketing plans that drive revenue growth
  • Propose and manage the annual budget, identifying opportunities for capital improvements
  • Ensure superior guest experiences, leading to high satisfaction and loyalty
  • Represent the hotel in the local community, maintaining strong relationships with industry groups, civic organizations, and top clients
What we offer
What we offer
  • Health, dental, and vision insurance
  • 100% company-paid life insurance, short-term & long-term disability, and accident coverage
  • Paid time off & holidays
  • 401K plan with company match
  • Hotel discounts
  • Early access to earned wages
  • Career advancement opportunities with a growing hospitality leader.
  • Fulltime
Read More
Arrow Right

Restaurant and Bakery General Manager

At Perkins Restaurant & Bakery our employees are part of the Perkins extended fa...
Location
Location
United States , McHenry
Salary
Salary:
Not provided
perkinsrestaurants.com Logo
Perkins Restaurant & Bakery
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma
  • some college or degree preferred
  • 1 - 2 years General Manager experience preferred
  • Extensive standing and walking for up to 8 hours
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
  • Must be able to communicate clearly
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment
Job Responsibility
Job Responsibility
  • Manages the operations of assigned restaurant
  • achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards
  • Delivering an exceptional guest experience and provide a great working environment for the staff
  • Directly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation
  • directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment
  • Responsible for achieving plan profit levels while ensuring maximum guest satisfaction
  • Plans and analyzes unit's manpower, ensuring sufficient development and training of all employees, including management
  • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant
  • Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications
  • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Wellness Program
  • Life Insurance
  • Disability Insurance
  • 401k
  • Health Savings Account
  • Employee Assistance Program
  • Employee Discount Program
  • Fulltime
Read More
Arrow Right

General Manager

Functions as the primary strategic business leader of the property with responsi...
Location
Location
China , Shenyang
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • General Manager experience in limited or full-service property
  • ability and willingness to work flexible hours including weekends, holidays and late nights
  • property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Job Responsibility
Job Responsibility
  • functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
  • verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
  • holds property leadership team accountable for strategy execution, and guides their individual professional development
  • works closely with Sales and Marketing team to develop revenue generating strategies for property
  • creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement
  • provides owners with in-depth analysis of property performance, incorporating guest, financial, and employee business data
What we offer
What we offer
  • equal opportunity employer
  • development opportunities for employees
  • fosters an environment of open communication
  • celebrates the success of employees in a public way
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy