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Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests. We want you to be the best and so we will give you the tools to manage your labour and cost margins. It’s then up to you to show what you’ve got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities. We’re an innovative business so you’ll also champion change and implement this with the team.
Job Responsibility:
Be responsible for recruiting, onboarding and inducting any new team members
Inspire, develop and lead your management and team members, ensuring great retention
Maximise revenue opportunities through analysing sales figures and effective forecasting
Effectively manage all controllable costs and site P&L
Support the Regional Operations Manager in delivering long term business goals
Drive individual high performance through regular one to ones
Have an eye for detail and thrive in a high volume, fast paced environment
Show passion for the brand and ensure your team are equally as knowledgeable and confident around delivering the values
Ensure all health and safety measures are met to the highest standard
Demonstrate a clear passion for achieving high guest measures
Champion change and implement this with the team
Requirements:
Experience from a high-volume, guest facing leadership role
Understanding of delivering in a branded operation