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The Ivy Royal Tunbridge Wells Logo The Ivy Royal Tunbridge Wells · Gastronomy

General Manager

United Kingdom, London · Job Posted June 28, 2026
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Job Description

We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands.

Job Responsibility

  • Understand the guest and how to efficiently manage their expectations
  • To have a great front-of-house presence, be a leader and inspire your team
  • Fully understand and be able to articulate the financial targets
  • Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively
  • To demonstrate an up-to-date and in-depth understanding of the industry
  • Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand
  • Build and maintain strategic relationships with internal and external stakeholders

Requirements

  • You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant
  • You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stay as high as the standard of service at all times
  • You have the confidence to go the extra mile
  • You love to wow guests with exceptional service
  • You have excellent English language skills

What we offer

  • 100% GM discount for you and up to 3 friends when you dine in our restaurants
  • Competitive Industry pay (based on salary & Tronc)
  • Additionally, all managers receive an element of variable tronc
  • Eligible for a discretionary bonus scheme, based on performance against company KPIs
  • Celebrate career anniversaries, with a gift voucher to dine in our restaurants
  • Career Development and Training, including Apprenticeships
  • Free food and drinks to the same standard that we serve our guests when you are working
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years
  • Access to discounts on 100s of retailers, health, entertainment, travel & more
The Ivy Royal Tunbridge Wells - All Job Offers

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