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Join our team at Aussie Pet Mobile as a General Manager. In this role, you will oversee the daily operations of our mobile grooming salon, ensuring a safe, high-standard environment for pets and a productive, positive atmosphere for staff. This role balances business administration (scheduling, inventory, and KPIs) with client relations and team leadership. The ideal candidate is a pet-lover with a sharp eye for operational efficiency.
Job Responsibility:
Oversee the daily grooming schedule to maximize productivity
Ensure the mobile salons meet all health and safety regulations
Maintain a high standard of cleanliness and ensure all equipment is in peak working condition
Manage the ordering of shampoos, tools, and supplies
Recruit, train, and mentor a team of experienced groomers and receptionists
Create weekly staff rotations that align with booking demand
Conduct regular check-ins to provide feedback ensuring each associate maintains high morale
Act as the primary point of contact for complex client inquiries or complaints
Enforce strict safety handling procedures to minimize stress for the pets and prevent injuries to staff
Perform routine checks on mobile grooming equipment ensuring they meet signature standards
Monitor daily revenue, labor costs, and rebooking rates
Coordinate with the owner on local promotions, social media content, and loyalty programs
Requirements:
3+ years in a management role, preferably in the pet industry, veterinary field, or high-end retail/hospitality
Strong understanding of dog breeds, behavior, and basic health signs
Proficiency with technology, scheduling software and basic office suites
Exceptional patience
Nice to have:
Grooming certification
What we offer:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Training & development
Paid Training
PTO
Competitive Compensation
Supplies/Tools Provided
Great Benefits
Fuel Cost Covered
Appointment Schedule Managed by Office
Commission & Tips
We provide a Mercedes-Benz Van fully equipped with air conditioning, hydrobath and a grooming salon