General Manager Jobs

Blue Sky Hospitality Solutions

Location:
United States, Hattiesburg

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The General Manager (GM) is responsible for the overall leadership, strategic direction, and operational excellence of the Candlewood Suites Hattiesburg. This role oversees all hotel operations—including guest services, housekeeping, maintenance, sales, revenue management, and financial performance—to ensure the property consistently meets brand standards, delivers exceptional guest experiences, and maximizes profitability. The GM serves as the primary leader of the hotel team, fostering a positive work environment, developing talent, and ensuring the property complies with IHG brand requirements, company policies, and all applicable federal and state regulations.

Job Responsibility:

Direct daily hotel operations including front office, housekeeping, maintenance, and laundry
Ensure compliance with IHG brand standards, quality assurance requirements, and safety protocols
Maintain a strong presence on the floor, especially during peak times, to support staff and guest needs
Oversee extended-stay service standards, including room cleanliness, maintenance response, and guest preferences
Prepare and manage the hotel’s operating and capital budgets
Monitor and analyze financial statements, labor costs, and departmental expenses
Partner with revenue management to optimize ADR, occupancy, and RevPAR performance
Drive cost-control initiatives without compromising guest experience
Review and approve payroll, invoices, and monthly financial reporting
Cultivate relationships with local businesses, extended-stay clients, and community partners to drive revenue
Collaborate with the sales team to support group business, long-term accounts, and new market opportunities
Respond promptly to guest feedback, reviews, and service recovery situations
Maintain high guest satisfaction scores and address any brand compliance issues
Recruit, train, coach, and motivate staff to ensure high performance and retention
Conduct performance evaluations and corrective actions in accordance with company HR policies
Foster a positive, respectful, service-driven culture
Schedule staffing to meet operational needs while managing labor costs
Ensure the property is well-maintained, safe, and compliant with brand, OSHA, and state/local regulations
Oversee preventative maintenance programs and coordinate major repairs
Ensure compliance with fire life safety, health department standards, and internal audit requirements
Manage risk, incident reports, and workers’ compensation protocols

Requirements:

Minimum 3–5 years of hotel management experience, preferably as a General Manager or Assistant General Manager in a select-service or extended-stay hotel
Experience with IHG systems (e.g., Opera, Holidex, Merlin) preferred
Strong financial acumen with experience managing budgets, P&Ls, and revenue strategies
Proven leadership, communication, and conflict-resolution skills
Ability to work a flexible schedule, including weekends and holidays
High School Diploma required
Bachelor’s degree in Hospitality Management or related field preferred
Exceptional service leadership and guest-focused mindset
Strong analytical and problem-solving abilities
Excellent time management and multitasking skills
Ability to build and inspire high-performing teams
Proficiency with Microsoft Office and hospitality management systems
Ability to stand and walk for extended periods
Occasional lifting of up to 25 pounds
Ability to respond to emergency calls during and after business hours

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

View All Jobs In This Company

Job Link Share:

General Manager