General Manager / Turnaround Manager

• maximise resident satisfaction and financial performance by effectively leading and developing skilled care teams
• Ensure compliance with legislative and organisational standards while fostering a culture of high morale among staff
• Manage care assessments for prospective residents, ensuring their needs are thoroughly evaluated and met
• Act as the Registered Manager, maintaining internal quality audits and responding to complaints to uphold service standards
• Collaborate with key professionals to ensure resident needs are met through effective service contracts with local authorities and clinical commissioning groups
• Monitor care standards through hands-on coaching and mentoring and ensure appropriate staffing levels and effective staff induction
• Produce clear and concise management reports while managing budgets and ensuring financial performance aligns with business plans

• Registered Nurse (RGN) with a current pin number
• Level 5 QCF Management qualification (desirable)
• Proven management experience in a similar role, including experience as a Registered Manager in a care home for older individuals
• Strong business acumen with P&L accountability and experience enhancing financial performance in the care sector
• In-depth knowledge of CQC regulations and local authority requirements, along with a deep understanding of the needs of older people
• Excellent leadership and coaching abilities
• Strong communication skills to engage team members and work collaboratively with residents and families
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook
• Flexibility to adapt working patterns as needed, including attending emergencies outside of normal hours
• A commitment to maintaining the mission and values of the organisation while fostering strong working relationships within the team and with external stakeholders

Level 5 QCF Management qualification

• Opportunity to lead a team dedicated to providing high-quality care to residents
• Supportive environment focused on delivering outstanding care