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Love's Travel Stops and Country Stores is a renowned family-owned and operated business headquartered in Oklahoma City with a rich history dating back to 1964. With over 630 locations spread across 42 states and a diverse team of more than 40,000 employees, Love's has established itself as a leading provider in the travel stop and convenience store industry. The company offers a comprehensive range of products and services catering to professional drivers, fleets, four-wheel customers, RVers, alternative fuel users, and wholesale fuel customers. Love's commitment to innovation, customer service excellence, and community engagement has earned it numerous accolades
Job Responsibility:
ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures
drive sales of products and services through efficient ordering, stocking, inventory management, and waste management
responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions
work alongside team members to train and develop in order to maximize customer service expectations
understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
addressing customer feedback and working to improve the overall experience
Requirements:
high school diploma or equivalent
minimum 2 years management experience in retail, restaurants, travel stops, convenience stores, big box, grocery, or department stores
proven ability to manage operations with annual sales volume exceeding $2 million
experience analyzing and impacting budgets and profit and loss statements
ability to supervise and train teams of 10 or more employees
excellent communication skills
strong organizational skills
ability to multitask and pay close attention to detail
intermediate computer skills including Microsoft Office suite
physical ability to frequently lift and move items over 50 pounds
ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check
2+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management
2+ years experience managing operations with annual sales volume of $2+ million
2+ years experience deciphering and impacting budgets and P&L statements
2+ years experience supervising and training 10+ employees
excellent communication and interpersonal skills with a customer satisfaction focus
strong organizational and multitasking abilities with attention to detail
intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel