General Manager, The Ritz-Carlton, Grand Cayman

• Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
• Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
• Holds property leadership team accountable for strategy execution, and guides their individual professional development
• The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
• Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success
• Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
• The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
• Business Strategy Development
• Business Strategy Execution
• Sales and Marketing
• Talent Management and Organizational Capability
• Business Information Analysis
• Employee and Labor Relations
• Revenue Management
• Owner Relations
• Customer and Public Relations Management
• Company/Brand Policy, Procedures, and Standards Compliance

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
• OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
• A minimum of 5-year experience as a General Manager in a luxury hotel of a world-renowned brand
• Experience as a General Manager of a luxury hotel that employs at least 300 people and/or has $40M in yearly revenue
• Ability and willingness to work flexible hours including weekends, holidays and late nights
• Must Be Fluent In English And Local Language

Relocation Assistance Available