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As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.
Job Responsibility
Lead the student living experience
Ensure top-notch customer service in sales, maintenance, and housekeeping
Embed core values and enable team to excel
Take charge of check-in, check-out, and room turnaround process in September
Support new students and handle customer or operational issues
Requirements
Leadership experience in a similar role or environment
Strong data presentation and analysis skills
Impeccable organisational abilities
Team player with the power to lead, inspire, and motivate
Proficiency in IT, including Microsoft Office software
Knowledge of health and safety regulations (desirable but not essential)
Nice to have
Knowledge of health and safety regulations
What we offer
Generous holiday package: 25 days, plus bank holidays
Enhanced family leave packages
Exclusive retail discounts
Birthday day off
Car leasing scheme
Cycle-to-work scheme
2 charity days per year
Life insurance
Opportunity to work towards a nationally recognised qualification