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General Manager - Student Accommodation

United Kingdom, Birmingham Employment contract 40000.00 - 45000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

Job Responsibility

  • Lead the student living experience
  • Ensure top-notch customer service in sales, maintenance, and housekeeping
  • Embed core values and enable team to excel
  • Take charge of check-in, check-out, and room turnaround process in September
  • Support new students and handle customer or operational issues

Requirements

  • Leadership experience in a similar role or environment
  • Strong data presentation and analysis skills
  • Impeccable organisational abilities
  • Team player with the power to lead, inspire, and motivate
  • Proficiency in IT, including Microsoft Office software
  • Knowledge of health and safety regulations (desirable but not essential)

Nice to have

Knowledge of health and safety regulations

What we offer

  • Generous holiday package: 25 days, plus bank holidays
  • Enhanced family leave packages
  • Exclusive retail discounts
  • Birthday day off
  • Car leasing scheme
  • Cycle-to-work scheme
  • 2 charity days per year
  • Life insurance
  • Opportunity to work towards a nationally recognised qualification

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  • Take the reins of the check-in, check-out, and room turnaround process
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  • Generous holiday package: 25 days, plus bank holidays
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