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As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise. Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side.
Job Responsibility:
Work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping
Embedding core values and enabling your team to excel
Take the reins of the check-in, check-out, and room turnaround process
Support new students and efficiently handle any customer or operational issues
Requirements:
Leadership experience in a similar role or environment
Strong data presentation and analysis skills
Impeccable organisational abilities
Team player with the power to lead, inspire, and motivate
Proficiency in IT, including Microsoft Office software
Knowledge of health and safety regulations (desirable but not essential)
Nice to have:
Knowledge of health and safety regulations
What we offer:
25 days holiday, plus bank holidays
Enhanced family leave packages
Exclusive retail discounts
Birthday day off
Car leasing scheme
Cycle-to-work scheme
2 charity days per year
Life insurance
Opportunity to work towards a nationally recognised qualification