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Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for Griffon Studios in London. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 hours per week, working 8.00am to 4.30pm Monday to Friday. As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise. Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.
Job Responsibility
Lead and inspire the team to ensure exceptional customer service in sales, maintenance, and housekeeping
Embed core values and enable the team to excel
Manage the check-in, check-out, and room turnaround process in September
Support new students and handle customer or operational issues
Requirements
Leadership experience in a similar role or environment
Strong data presentation and analysis skills
Impeccable organisational abilities
Team player with the power to lead, inspire, and motivate
Proficiency in IT, including Microsoft Office software
Knowledge of health and safety regulations (desirable but not essential)
Nice to have
Knowledge of health and safety regulations
What we offer
25 days holiday plus bank holidays
Enhanced family leave packages
Exclusive retail discounts
Birthday day off
Car leasing scheme
Cycle-to-work scheme
2 charity days per year
Life insurance
Opportunity to work towards a nationally recognised qualification