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General Manager - Social & Emotional Wellbeing (SEWB Practice Lead)

Australia, Yulara, Northern Territory · Job Posted April 01, 2026

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Job Description

This is a senior leadership role responsible for the wellbeing systems that support a large, on-site workforce and Aboriginal and Torres Strait Islander trainees living and working at the resort, including leadership of the National Indigenous Training Academy (NITA) Residential Program. This role suits someone who can hold responsibility, ambiguity and judgement in a real-world operating environment. The Ayers Rock Resort Wellbeing Team delivers culturally safe, community‑aligned wellbeing initiatives focused on social, emotional, spiritual and cultural wellbeing—particularly for our Aboriginal and Torres Strait Islander staff and NITA trainees.

Job Responsibility

  • Lead, mentor and empower a multidisciplinary team (counselling, activities, residential support)
  • Provide strong clinical and practice leadership across all wellbeing services
  • Oversee critical incident response, confidentiality, governance and ethical frameworks
  • Design and deliver wellbeing and prevention programs, managing budgets and compliance
  • Build trusted partnerships with operational leaders to influence culture and wellbeing outcomes
  • Champion cultural safety, inclusion and evidence‑informed practice
  • Hold end‑to‑end accountability for: Staff and trainee wellbeing systems
  • Professional counselling service
  • Clinical governance, ethical practice and critical incident response
  • Program delivery, budgets, compliance and reporting
  • Integration of wellbeing within daily resort operation

Requirements

  • Tertiary qualifications in Social Work, Psychology or related field, with eligibility for professional membership (AASW, PACFA etc.)
  • Senior leadership experience in wellbeing, social or community services
  • Demonstrated experience working with Aboriginal and Torres Strait Islander peoples
  • Strong clinical decision‑making skills and confidence operating in complex and remote contexts
  • The ability to act as a trusted, on‑site leader who exercises sound judgement in real time
  • A current Working with Children's Check or ability to obtain
  • National Crime History Check
  • A valid Open Australian Drivers License

What we offer

  • FOC accommodation
  • competitive pay
  • resort discounts
  • delicious on-shift meals
  • relocation assistance payment
  • access to staff pool, gym, and Residents Club

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