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General Manager - Shoreditch

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Origin Coffee

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

36000.00 GBP / Year

Job Description:

As General Manager, you will lead our Shoreditch café and help define what Origin retail looks and feels like in London. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.

Job Responsibility:

  • Lead day-to-day operations, service quality, and front-of-house standards
  • Build, coach, and develop a skilled and engaged team, including SCA training progression
  • Champion Origin’s customer journey, coffee knowledge, and community presence
  • Maintain strong health, safety, and food compliance standards
  • Actively identify opportunities to grow sales and community engagement
  • Deliver agreed revenue and EBITDA targets

Requirements:

  • Experience managing a hospitality or speciality coffee site
  • Strong financial capability across P&L, labour, and forecasting
  • Proven people leadership and coaching experience
  • Confident communicator with strong organisational skills
  • Comfortable using Microsoft 365 and digital systems
What we offer:
  • 34 days’ holiday inclusive of birthday
  • Enhanced sick pay, period leave and personal days
  • Enhanced family leave
  • SCA training and ongoing learning opportunities
  • Access to mental health and physical first aid training and qualifications
  • Two paid volunteering days each year
  • Access to a 24/7 Employee Assistance Programme and GP service
  • Free therapy sessions
  • Cycle to work scheme
  • Pension scheme with a 5% employer contribution
  • Free weekly coffee subscription
  • Unlimited free coffee on-site
  • Employee access to professional coffee equipment catalogue at cost price
  • Access to B Corp–certified partner discounts

Additional Information:

Job Posted:
January 21, 2026

Expiration:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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