This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As General Manager, you will lead our Shoreditch café and help define what Origin retail looks and feels like in London. You will lead a high-performing team, deliver a consistently excellent customer experience, and run a commercially successful café that reflects our brand and values. This is a hands-on leadership role with real on-the-floor presence and clear ownership of performance, people, and standards.
Job Responsibility:
Lead day-to-day operations, service quality, and front-of-house standards
Build, coach, and develop a skilled and engaged team, including SCA training progression
Champion Origin’s customer journey, coffee knowledge, and community presence
Maintain strong health, safety, and food compliance standards
Actively identify opportunities to grow sales and community engagement
Deliver agreed revenue and EBITDA targets
Requirements:
Experience managing a hospitality or speciality coffee site
Strong financial capability across P&L, labour, and forecasting
Proven people leadership and coaching experience
Confident communicator with strong organisational skills
Comfortable using Microsoft 365 and digital systems
What we offer:
34 days’ holiday inclusive of birthday
Enhanced sick pay, period leave and personal days
Enhanced family leave
SCA training and ongoing learning opportunities
Access to mental health and physical first aid training and qualifications
Two paid volunteering days each year
Access to a 24/7 Employee Assistance Programme and GP service
Free therapy sessions
Cycle to work scheme
Pension scheme with a 5% employer contribution
Free weekly coffee subscription
Unlimited free coffee on-site
Employee access to professional coffee equipment catalogue at cost price