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Renaissance Hoi An Resort & Spa is situated in Hoi An, facing Cua Dai beach and the beautiful Cu Lao Cham island. The resort comes with 218 units of guestrooms, suites and 3, 4, 5 bedroom villas, as well as an All Day Dining, specialty restaurant, lobby lounge and pool bar. Function spaces includes a ballroom and 2 meeting rooms, making a total event space of 596 SM. The large outdoor space with a capacity of up to 400 guests and the green, fresh natural landscape of the resort is the ideal choice for exciting teambuilding events or romantic outdoor weddings. Guests can enjoy facilities such as an outdoor infinity pool, fitness centre, spa, kids club and tennis courts.
Job Responsibility
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
Drives implementation of the Renaissance brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
Holds property leadership team accountable for strategy execution and guides their individual professional development
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
Verifies that the objectives and goals of Marriott and property owner work together to achieve Renaissance brand positioning and success
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
Represents Marriott and Renaissance brand values in all leadership actions
Requirements
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years' experience in the management operations, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years' experience in the management operations, sales and marketing, or related professional area
Previous work experience in Vietnam as a General Manager, with resort experiences preferred