CrawlJobs Logo
Randstad Logo Randstad · Real Estate

General Manager - Operations (Mall)

Malaysia, Kuala Lumpur 25000.00 - 30000.00 MYR / Month · Job Posted March 05, 2026

Job offer has expired

Job Link Share

Job Description

A landmark, large-scale retail mall serving as a critical commercial anchor within a high-traffic precinct. This asset is a high-occupancy environment characterized by non-stop footfall and a dense mix of retail, F&B, and essential service providers. We are seeking a General Manager with proven mastery in comprehensive mall operations, facility management, and sophisticated public space management.

Job Responsibility

  • Mall Operations & Soft Services: Develop and improve standard operating procedures (SOPs)
  • Manage and upgrade customer facilities
  • Ensure a safe, clean, and vibrant environment
  • Facility Management & Hard Services: Manage operations and maintenance of critical infrastructure
  • Implement preventive maintenance and repair schedules
  • Investigate technical failures and lead defect rectifications
  • Plan and execute minor installations and facility replacements
  • Stakeholder Management & Governance: Act as primary spokesperson and representative
  • Navigate complex licensing and operations requirements
  • Serve as bridge between owners and tenants
  • Direct, coach, and inspire a multi-disciplinary team
  • Financial Leadership & Business Planning: Full accountability for profit and loss
  • Develop and manage comprehensive annual business plans, OPEX, and CAPEX budgets
  • Monitor and report on yearly budget performance
  • Conduct special studies and audits to identify methods for reducing costs

Requirements

  • Diploma or Bachelor's Degree in Real Estate, Facilities Management, Engineering, Business, or a related field
  • At least 15 years of comprehensive experience in Facilities Management (encompassing both soft services and hard services)
  • At least 10 years of experience in a senior management role, preferably within a large-scale retail and shopping mall environment
  • Demonstrated ability to drive financial performance, identifying clear opportunities for operational efficiency, cost reduction, and continuous process improvement
  • Strong communication and leadership skills with a proven track record in client and stakeholder management at a high level
  • Experience managing high-load, high-occupancy environments with complex infrastructure and 24/7 service requirements

What we offer

  • Generously rewarded for strong performance
  • Dedicated focus on personal growth and development
Randstad - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

General Manager - Operations (Mall)

8 matching positions

Senior Store Planning and Construction Project Manager

The Senior Project Manager is responsible for the development of larger projects...
Location
Location
United States of America , New York
Salary
Salary:
140000.00 - 158000.00 USD / Year
kering.com Logo
Groupe Kering
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years’ luxury retail experience (combined between architectural experience and store planning project management experience), preferably managing larger high end retail stores
  • University degree, BA, MA in Architecture, or Interior Design, Construction preferred
  • In-house store planning in the U.S. as part of a regional team
  • Extensive store planning project management experience with multi-level store build outs
  • Extensive construction, site knowledge and project execution
  • Must possess excellent budgeting and general math skills
  • Excellent scheduling skills with experience in project phasing and project rollouts
  • Extremely organized, detail and deadline-oriented
  • Internal team coordination experience
  • Good working knowledge of MS Word, Excel, Project, PowerPoint, and AutoCAD
Job Responsibility
Job Responsibility
  • Work closely with the Vice President, Store Planning & Facilities, and collaborate with global design team and architects in the design development of new store locations
  • Prepare all design submittal packages from initial site analysis, traffic flow, adjacencies up to technical packages required for Global design team to start the process
  • Coordinate design layouts with all regional departments- VM, Retail, Operations, Security - to ensure full alignment of all cross function regional departments
  • Develop and maintain relationships with tenant coordinators and mall managers in all applicable forms and locations
  • Coordinate transition of design documents into documents for bid/landlord review/permit with architect of record
  • Review all architectural documents and drawings with Vice President, Store Planning & Facilities
  • Review all required shop drawings for millwork, storefront, stone, and others with global design team as well as other vendors to ensure company standards are maintained and design intent is respected
  • Coordinate requirements for security, telephone, and data with all departments
  • Obtain approvals from landlord for preliminary and working drawing reviews
  • Create requests for bids as applicable for GC scope, as well as millworkers, architects, lighting supplier, stone manufacturers and other vendors supporting the project
  • Fulltime
Read More
Arrow Right

Specialty Leasing & Marketing Manager

The Specialty Licensing & Marketing Manager will oversee and direct the specialt...
Location
Location
United States , Lufkin; Tyler; The Woodlands
Salary
Salary:
75000.00 - 85000.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent interpersonal and communication skills (verbal and written)
  • Strong deal making, prospecting, networking and leasing experiences
  • Must have strong closing skills
  • Experience in managing budgets & forecasts
  • Bachelor's degree preferred
  • 2+ years of practical sales experience (retail leasing preferred)
  • Must have or be willing to get a TX Real Estate license within 120 days of employment
Job Responsibility
Job Responsibility
  • Identify new and unique prospects for the specialty leasing program and/or permanent leasing
  • Ensure that specialty leasing retailers and amenities enhance the appearance and values of the shopping center and meet JLL’s visual merchandising requirements and standards of professionalism
  • Maintain ongoing communication with permanent leasing agent to ascertain space availability, merchandise mix goals, and incubation candidates
  • Generate alternative revenue through ancillary income opportunities including but not limited to advertising and sponsorships
  • Oversee all specialty leasing retailers to ensure adherence to the property’s Operational Guidelines and Design Criteria
  • Prepare all license agreement documents in JLL’s DealTrak or JLL’s Yardi Retail Manager system upon program transition
  • Coordinate the execution of agreements with the General Manager and the Licensee
  • Coordinate all national deals with the Regional Specialty Leasing Manager
  • Work closely with the marketing department to ensure ongoing exposure of the specialty leasing program in the mall’s marketing efforts
  • Develop and maintain an appropriate level of involvement in community activities representing the property and JLL
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Competitive Salary + yearly Bonus (up to 20%)
  • Fulltime
Read More
Arrow Right

Retail Office Manager

Provide administrative support to the general managers, operations managers, oth...
Location
Location
United States , Provo
Salary
Salary:
22.00 - 25.00 USD / Hour
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Time management – ability to manage time well and be self-motivated without direct supervision
  • Communication - Able to provide ongoing input to mall team through thoughtful and detailed information
  • Teamwork - Able to work in a team atmosphere, providing support to other departments as necessary
  • Organization - Ability to maintain an organized workspace/office and have the skills necessary to keep an easily understood filing system
  • Customer Service - Has the interpersonal skills to provide good service to customers, contractors, vendors, and clients. Has friendly and helpful attitude
  • Ability to multi-task working within a team structure and independently
  • Education/training – High School Diploma, Associate degree or higher, preferred
  • Years of relevant experience – 0-2 years practical experience. Office experience or previous retail support experience preferred
  • Candidates must be authorized to work in the United States without sponsorship
Job Responsibility
Job Responsibility
  • Track vacation, sick time and personal days for property employees
  • Assist employees with benefit enrollment packages, annual reviews, and audit deadlines as necessary
  • Organize and review “new hire” paperwork for property employees
  • Prepare insurance claim forms and transmit to proper department as needed
  • Update tenant and vendor certificates of insurance
  • General filing
  • Oversee incoming and outgoing packages, courier, faxes, work order escalation notices and ensure courtesy call backs for on-going tenant issues
  • Prepare conference call minutes, staff meeting minutes, etc
  • Order, maintain and manage office contracts (supplies, copier, commissary supplies, etc.)
  • Manage worker’s compensation claim packages and files
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Commerce Senior Manager

OpenMind by WPP is an integrated agency model drawing on talent from across WPP....
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
mindshareworld.com Logo
Mindshare Worldwide
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 4 years’ experience in E-commerce or Digital Media Agency
  • Deep knowledge and experience in the operation of E-commerce platforms
  • Good communication and team management skills
  • Experience in data analysis and developing strategies based on data
  • Good Command in English both speaking and writing skills
Job Responsibility
Job Responsibility
  • Make annual, quarterly, monthly media & promotion plans in line with brands’ annual marketing/sales plans and conduct execution & optimization based on performance results and sales ROI
  • Make monthly, quarterly, annual performance analysis and reviews and give recommendations for next eCommerce and digital campaign
  • Collaborate with e-Retailers (open markets, social commerce, general malls) to seek new media opportunities to drive more eCommerce sales
  • Have regular sales performance review meetings with clients, in which assess EC and digital campaign and EC promotion activities and provide insights/recommendation/action plans by analyzing and reviewing traffic by T/P and its sales trends correlation
  • Build good relationship and work closely with clients and media partner
What we offer
What we offer
  • Opportunity to explore career in the rising field of eCommerce
  • Opportunity to work with various categories of global clients
  • from FMCG to luxury
  • Working on holistic digital media planning: external media and eCommerce media
  • Employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising
  • Variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events
Read More
Arrow Right
New

Bartender

Location
Location
Quarndon
Salary
Salary:
10.85 - 12.71 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Warm
  • Hungry
  • People Smart
Job Responsibility
Job Responsibility
  • Welcoming guests into the bar area
  • Taking orders and dispensing a range of drinks from our fabulous variety of menus without compromising the quality of our products or the level of service provided
  • Ensuring we all remain safe, legal, and compliant with our policies and processes
What we offer
What we offer
  • Culture-driven environment
  • Opportunities for growth and promotion from within
  • In-house training
  • External programmes and apprenticeships
  • Half-yearly ‘shake off’ and ‘cook off’ competitions
  • Regular check-ins with leader
  • Competitive pay
  • Fulltime
Read More
Arrow Right
New

Production Operator

The Production Operative performs entry-level production tasks under supervision...
Location
Location
United Kingdom , Lymington
Salary
Salary:
Not provided
hbfuller.com Logo
H.B. Fuller
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic educational qualification (high school diploma or equivalent)
  • No prior experience required
  • Knowledge of common software programmes (MS Office)
  • Ability to read and understand work orders, production processes, safety regulations, and quality procedures
  • Availability to work shifts
Job Responsibility
Job Responsibility
  • Prepare raw materials and packaging by identifying correct quantities and transporting them to the appropriate production area, reporting any deviations and recording start and finish times
  • Operate processing equipment in line with process instructions and procedures
  • Monitor equipment to ensure processes run at the desired rates
  • Perform initial testing and release of products to ensure no deviations from specifications
  • Check labels and packaging materials to ensure correct labelling in line with rules and instructions
  • Package final products in accordance with instructions and H.B. Fuller quality standards
  • Carry out all operations in compliance with quality standards, operating procedures, and EHS rules
  • Maintain housekeeping standards within the area of responsibility
  • Carry out any other duties as requested by the Production Manager or Supervisor
Read More
Arrow Right
New

Senior Production Operative

Location
Location
United Kingdom , Tamworth
Salary
Salary:
Not provided
hbfuller.com Logo
H.B. Fuller
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Legal right to work in the UK
  • Good level of maths and English
  • Strong attention to detail
  • Proficiency in SAP and Microsoft Office
  • Relevant experience within a production, manufacturing, or industrial environment
  • Ability to read and interpret work orders, safety regulations, and quality procedures
  • Willingness and flexibility to work shifts to meet business needs
  • Counterbalance FLT certification
  • First Aid certification
  • Previous experience in a production background
Job Responsibility
Job Responsibility
  • Support the Production Team Leader with shift administration, SAP transactions, and production coordination
  • Deliver effective shift handovers to ensure continuity between PM and incoming shifts
  • Support start-of-shift meetings by communicating priorities, safety messages, and production focus
  • Participate in short interval control discussions, escalating issues where required
  • Act as a role model for safety, quality, and standard work practices
  • Carry out quality checks on labels, packaging, and finished goods in line with site procedures
  • Support waste reduction and efficiency improvements while maintaining product quality
  • Report on EHS concerns, near misses, and accidents in line with company procedures
  • Maintain high housekeeping standards and ensure work areas are kept clean and organized
  • Secure and lock the site at the end of the PM shift in accordance with security requirements
Read More
Arrow Right
New

Sales Assistant

shoezone has an opportunity for a Sales Assistant to join our team based in Witn...
Location
Location
United Kingdom , Witney
Salary
Salary:
5225.00 - 6640.98 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands on with the ability to hit the ground running
  • An all-around team player with a can do attitude
  • Flexible and be able to support the store
Job Responsibility
Job Responsibility
  • Working in a busy and fast paced environment
  • You may be asked to undertake key-holding duties
What we offer
What we offer
  • Holidays starting at 28 days which will increase to 33 days after 5 years service
  • Profit Share Scheme
  • 25% Discount on all our product range
  • Birthday Holiday
  • Opportunities for Progression and Development
  • Workplace pension including life cover
  • Access to services of the Retail Trust for emotional support, grants, legal and financial advice
  • Parttime
Read More
Arrow Right