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The General Manager / Operational Director Netherlands is responsible for the overall management of Aviaco Netherlands. This includes leading daily operations, managing commercial activities, overseeing financial performance, and translating strategic objectives into operational execution. The role requires strong leadership capabilities, commercial awareness, operational insight, and the ability to manage both people and processes effectively.
Job Responsibility:
Managing daily operational activities
Optimizing operational processes and efficiency
Managing customer relationships and commercial growth
Supervising budgets and financial performance
Leading and developing teams
Reporting operational progress and results to the COO
Ensuring quality, safety, and customer satisfaction
Lead and oversee daily operations within Aviaco Netherlands
Manage workshop planning, staffing, and operational capacity
Monitor work orders and ensure timely completion
Identify and resolve operational bottlenecks
Build and maintain strong customer relationships
Prepare quotations for repairs, maintenance, and commercial services
Monitor operational and financial performance
Implement process improvements and efficiency initiatives
Coordinate with internal teams and international management
Report weekly operational progress to the COO
Requirements:
Minimum HBO degree, preferably in Business Administration, Logistics, Engineering, or Operations Management
5 to 10 years of relevant management experience in roles such as: General Manager, Operational Director, Operations Manager
Experience within aviation, technical services, automotive, logistics, or industrial environments is strongly preferred
Strong leadership and people management skills
Commercially driven with customer-oriented mindset
Strong analytical and organizational capabilities
Experience with operational process optimization
Financially aware and cost-conscious
Excellent communication skills in Dutch and English
What we offer:
25 vacation days
13 ATV days
Performance-based employability bonus
Training and professional development opportunities
Career growth possibilities within an international organization
A dynamic and challenging working environment within the aviation sector