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Aramark Facilities is seeking a General Manager of Facilities Maintenance to lead all facilities operations for our higher education clients partners in the Virginia Beach, Virginia area. This role could oversee a portfolio up to 30 buildings, including academic facilities, residence halls and dining locations. The General Manager is responsible for the leadership, coordination, and day-to-day performance of maintenance, custodial, and grounds operations. This role ensures the campus remains safe, well-maintained, and operationally efficient while delivering a high level of service to students, faculty, and staff. This position leads a team including three direct-report managers across maintenance, custodial, and grounds. The role also carries full responsibility for financial performance, budgeting, forecasting, and operational planning.
Job Responsibility:
Lead all aspects of campus facilities operations, including maintenance, custodial services, and grounds, while driving service quality, operational efficiency, and strong client relationships
Lead, develop, and manage a facilities team of approximately 30 employees, including three direct-report managers
Provide coaching, performance management, and development opportunities
Oversee the daily operations of maintenance, custodial, and grounds services across approximately campus buildings
Ensure facilities are maintained in a safe, functional, and reliable condition
Leverage a strong technical understanding of building systems
Ensure consistent execution of preventive maintenance and corrective work
Develop and manage operational budgets
Monitor financial performance, track expenses, and identify opportunities for cost control
Lead forecasting and planning efforts
Manage vendor relationships and service contracts
Serve as the primary point of contact for campus leadership and stakeholders
Build strong, credible relationships with clients
Provide updates on service performance, project timelines, and campus initiatives
Support campus events, seasonal demands, and special projects
Support long-term facilities planning, capital needs, and infrastructure improvements
Coordinate emergency response efforts and ensure operational readiness
Ensure all facilities operations comply with safety standards, regulatory requirements, and Aramark policies
Promote a safe working environment
Maintain compliance across all maintenance, custodial, and grounds activities
Requirements:
5–7+ years of facilities or maintenance management experience, preferably in an institutional or multi‑building setting
Strong technical background in building maintenance, with knowledge of HVAC, electrical, plumbing, and mechanical systems
Experience managing custodial and/or grounds teams
Demonstrated leadership and team management skills
Familiarity with CMMS systems and maintenance scheduling
Strong organizational, budgeting, and communication skills
Nice to have:
Bachelor’s degree in Facilities Management, Engineering, Construction Management, or related field (or equivalent experience)