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Marriott Executive Apartments Melbourne, St Kilda Road is a new-build featuring 216 keys, comprising of a combination of studios and 1-bedroom apartments. The hotel offers 2 meeting rooms, a café with 74 seats and recreation facilities including a swimming pool and fitness center. We are seeking a General Manager to take the hotel from pre-opening through to opening and beyond.
Job Responsibility
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
Ensures implementation of the Marriott Executive Apartments brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
Holds property leadership team accountable for strategy execution and guides their individual professional development
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
Ensures the objectives and goals of Marriott Executive Apartments and property owners work together to achieve brand positioning and success
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
Represents Marriott Executive Apartments brand values in all leadership actions
Requirements
10+ years of progressive experience in hotel industry preferred and prior GM / HM / EAM experience in similar size hotels
Excellent food & beverage, event management, rooms operations, revenue management, human resources and quality assurance skills, including experience with strategic planning, budgeting, negotiating and interpreting contracts, SOPs, and project management
Demonstrated ability to operate in a matrix organization and leverage centralized organizational resources
Ability to independently manage multiple projects simultaneously
Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity
Experience evaluating business trends and risks and successfully developing/implementing new business programs and strategies that enhance multi-unit business performance while mitigating business concerns
Track record of creating positive and influential owner relationships
Nice to have
Ability to creatively execute against strategy and drive results
can create unique guest experiences and maximize revenue within the brand framework
Strong organization skills
Financial management and analytical skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting, and capital expenditure planning
Ability to evaluate business trends, determine applicability, and modify business strategies accordingly
Ability to manage customer preference, loyalty, and engagement
Ability to take constructive action without relying on directions from others
Ability to network and build relationships to grow the business
Strong problem-solving skills
encourages new innovative solutions when appropriate
Strong communication skills (verbal, listening, writing, presentation)
Effective influence, consensus building, and negotiation skills
Ability to effectively manage and support change
Strong associate relations and customer relations skills
Proven success in talent management and manpower decisions
Bachelor’s degree in related area, or equivalent relevant experience