General Manager - Marriott Executive Apartments Hanoi West Lake Job at Marriott Bonvoy (Hanoi)

Job Description

Marriott Executive Apartments Hanoi West Lake is a 240‑key hotel comprising studio guestrooms and 1‑, 2‑, and 3‑bedroom apartments, each equipped with residential‑style amenities including a kitchen with stove, oven, refrigerator, microwave, dishwasher, as well as washer and dryer. The hotel will form part of a mixed‑use development incorporating commercial and retail spaces and is scheduled to open in Q4 2026. Facilities include a residents’ lounge, pool bar, swimming pool, fitness center, kids’ playground, BBQ area, and an arcade with pool table. The hotel also offers one meeting room of approximately 50 sqm, with an outdoor function space that potentially can be integrated with the pool deck and pool bar. Located along Vo Chi Cong Road on the western side of West Lake, providing convenient access to Tay Ho Dand the West Lake area - known for its diverse dining and retail options within approximately 10–15 minutes by car.

Job Responsibility

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
Ensures implementation of the Marriott Executive Apartments brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
Holds property leadership team accountable for strategy execution and guides their individual professional development
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
Ensures the objectives and goals of Marriott Executive Apartments and property owners work together to achieve brand positioning and success
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
Represents Marriott Executive Apartments brand values in all leadership actions

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
previous work experience in Vietnam or the Asia Pacific region as a General Manager, preferably with pre‑opening experience

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General Manager - Marriott Executive Apartments Hanoi West Lake

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