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General Manager Information Technology

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Animal Emergency Australia

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Location:
Australia , Multiple Locations

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

180000.00 - 200000.00 AUD / Year
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Job Description:

Animal Emergency Australia (AEA) is one of Australia’s leading veterinary emergency and critical care networks, providing 24/7 clinical services, education, and support across a growing national footprint. We exist to support veterinary professionals to do and be their best, delivering exceptional care to animals and their families when it matters most. At AEA, we are building something bigger than a hospital network. We are building the future of emergency veterinary medicine. We challenge the heart, support the mind, and operate with integrity, compassion, and kindness in everything we do.

Job Responsibility:

  • Owning AEA’s multi-year technology roadmap
  • Defining enterprise architecture principles and standards
  • Ensuring scalability, uptime, and clinical safety by design
  • Leading architecture and design governance
  • Approving major technology investments and vendor solutions
  • Preventing platform sprawl and duplication
  • Leading cybersecurity strategy and Essential Eight maturity
  • Owning disaster recovery and business continuity
  • Translating technology risk for executive and board stakeholders
  • Governing ERP, clinical, workforce, identity, and data platforms
  • Ensuring reliable, 24/7 service performance across all hospitals
  • Driving pragmatic IT service delivery (not bureaucracy)
  • Owning technology investment strategy and budget oversight
  • Acting as intelligent customer across all vendors
  • Ensuring AEA remains in control of its architecture and roadmap

Requirements:

  • 10+ years’ experience in senior technology leadership roles
  • Proven GM / Head of Technology level accountability in complex environments
  • Experience owning enterprise architecture and technology strategy
  • Background in multi-site, regulated, or operationally critical organisations
  • Strong governance, risk, and platform management capability
  • Ability to operate at both strategic and hands-on execution level

Nice to have:

  • Healthcare, veterinary, aged care, or critical services experience
  • Exposure to product-led operating models
  • Experience supporting scale, transformation, or acquisitions
  • Formal architecture or governance frameworks (TOGAF, ITIL, COBIT)
What we offer:
  • Hybrid flexibility + genuine work-life balance
  • Super
  • Work-life balance in a 24/7 world
  • Continuous improvement and innovation
  • Career progression and leadership development
  • A psychologically safe, high-performance culture
  • Building systems that support clinical excellence

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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