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HMSHost Logo HMSHost · Hospitality and Tourism

General Manager I

Canada, Dorval 60625.00 - 75782.00 USD / Year · Job Posted February 04, 2026
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Job Description

The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant.

Job Responsibility

  • Manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M
  • Ensure the restaurant is clean, staffed, open for business, and operates to high operational and financial standards
  • Use broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant
  • Ensure all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

Requirements

  • Understands, adopts, and consistently demonstrates defined manager behaviors
  • Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
  • Interviews job candidates, makes hiring, termination, advancement, promotion, or any other status change decisions for associates within the unit
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Ensures on-boarding and off-boarding of all restaurant associates
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals
  • Recognizes restaurant staff for their contributions and performance
  • Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
  • Ensures that the company has most current contact information for all associates working in the restaurant
  • Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
  • Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability
  • Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company
  • Monitors and maintains restaurant equipment, schedules routine
  • Bilingualism (English & French)

What we offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
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