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IKEA Logo IKEA · Human Resources

General Manager - Human Resources

United Arab Emirates, Dubai · Job Posted March 04, 2026
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Job Description

Lead and direct the People & Culture Function for Al-Futtaim IKEA. Act as a trusted advisor to the Regional Management Team on all people matters and provide a strategic overview of the business development to ensure that the existing organisation is ready for expansion and all the Stores have the competence to deliver. Design, develop and implement relevant HR strategies and practices that build on best practice in Retail and comply with Al-Futtaim Group HR policies. Reinforce a culture of performance focus, meritocracy and diversity based on the IKEA and Al-Futtaim Values.

Job Responsibility

  • Lead and direct the People & Culture Function for Al-Futtaim IKEA
  • Act as a trusted advisor to the Regional Management Team on all people matters
  • Design, develop and implement relevant HR strategies and practices
  • Reinforce a culture of performance focus, meritocracy and diversity
  • Matrix manager for the HRBPs in all stores
  • Core participant and contributor of Market Development Potential projects
  • Leads and contributes to the Region Retail direction, business plan process, business transformation and change agenda
  • Provide People Strategy for Al-Futtaim IKEA within the overall Business strategy
  • Set the direction to support positive economic, environmental and social development
  • Create and support a continuous improvement environment for HR activities
  • Play a key role in the integrating IKEA People’s Strategy and IKEA way of working
  • Ensure participation in Global and Cluster People & Culture meetings
  • Establish a Values driven organization culture
  • Lead business and people together creating an environment that gives co-workers preconditions to perform and deliver
  • Create a performance focused Culture
  • Ensure new co-workers are properly onboarded
  • Ensure compliance with the annual Performance Cycle
  • Lead the “Growing Together” Engagement process
  • Manage the Co-worker Engagement survey
  • Ensure co-workers health and wellbeing
  • Manage ER issues across the organization
  • Reinforce at all times a culture of meritocracy, performance-focus and diversity
  • Act as an advisor to Management
  • Ensure compliance with local labour laws and Group policies
  • Communicate and implement changes to HR policies and procedures
  • Ensure disciplinary procedure is properly applied
  • Define and implement Al-Futtaim IKEA approach to equality, diversity and inclusion
  • Lead business grow in an inclusive way
  • Set the direction to amplify and achieve movements in equality
  • Drive Multi-generational workplaces
  • Ensure all plans and activities are set in alignment and compliance with IConduct
  • Define and drive next take on competence development
  • Steer actions to building competence and developing new capabilities
  • Lead annual BNA exercise, specify L&D initiatives
  • Liaise with Group L&D Centre of Excellence (COE)
  • Drive reskilling and upskilling
  • Realise the full value of competence
  • Facilitate the implementation of business structure reorganization and consolidation
  • Play an advisory role in creating and managing a lean and multi-skilled workforce
  • Support and facilitate the implementation of business structure reorganization
  • Communicating organizational messages and monitoring feedback
  • Look at business unit productivity and take necessary actions
  • Drive the IKEA IConduct initiatives
  • Ensure compliance to HR policies is maintained
  • Review and strengthen business internal controls and procedures
  • Ensure compliance of relevant DOAs
  • Based on the Al-Futtaim Group metrics drive short and long term Human Capital initiatives
  • Take actions necessary to address any trends or issues highlighted by metrics
  • Provide Line Management with regular and accurate reporting of HR KPIs
  • Ensure annual manpower budgeting exercise is conducted
  • Create, obtain approval for, and manage Manpower Budgets
  • Optimize adherence to a manpower cost
  • Ensure HR Team adherence to the business’ financial systems and processes
  • As part of annual HR Resources plan specify key Talent Acquisition needs
  • Collaborate with Group TA to ensure all recruits are hired
  • Ensure all new Resources are on-boarded
  • Translate the Nationalization plan for the Brand and develop it into an action plan
  • Safeguard compliance with localization policy and targets
  • Assess that all annual salary adjustments, bonus awards, and promotion proposals are justified
  • Work with Group Total Rewards to safeguard up to date market pay comparison data
  • Stakeholder for Inter-IKEA Project aiming to define and implement an IKEA approach to responsible wage practices
  • Manage the overall talent review process
  • Develop retention strategies for key talent
  • Ensure Individual Development Plans (IDPs) of Top Talent potential staff are identified and delivered
  • Ensure all business-critical key positions have identified Internal Successors

Requirements

  • University degree in Human Resources, Psychology, or Business Management, with a master's degree, CIPD equivalent, or other relevant qualifications preferred
  • 8-10 years of experience as an HR Generalist, including 3-5 years in leadership roles such as HR Business Partner or Head of People
  • Strong business and commercial acumen
  • Demonstrated ability in organizational transformation, design, and employee relations
  • Full ownership of talent management, culture development, performance management and capability building
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