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General Manager - Freight Forwarding

United Kingdom · Job Posted May 27, 2026
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Job Description

Senior Freight Forwarding Manager - Future Director Opportunity. Are you an experienced freight forwarding professional with a passion for leadership and growth? Ready to take the next step toward directorship? This is your opportunity to join a dynamic and rapidly expanding logistics company based in Belfast - a business recognised as one of Northern Ireland's leading providers of international ocean freight services. Our client is now seeking a Senior Freight Forwarding Manager / General Manager to take the lead in managing daily operations, driving performance, and playing a central role in shaping the company's future. This is a key leadership position with a clear path to directorship for the right candidate. As Senior Freight Forwarding Manager, you'll be responsible for ensuring operational excellence across import/export functions while maintaining outstanding customer service delivery. You'll oversee team performance, enforce compliance standards, and contribute directly to strategic business growth. This is a hands-on, high-impact role where your expertise will be valued, your leadership trusted, and your ambition rewarded.

Job Responsibility

  • Lead, manage and support the Import/Export team to ensure smooth operations
  • Maintain and implement company policies and compliance standards
  • Monitor KPIs and generate regular management reports
  • Deliver a consistently excellent customer experience
  • Provide guidance to team members, encouraging development and collaboration
  • Identify opportunities for process improvements and business expansion

Requirements

  • Minimum 5 years' experience in deep sea ocean freight forwarding (import/export)
  • Strong knowledge of the NI / UK freight forwarding and logistics market
  • Proven leadership and team management skills
  • Excellent decision-making, planning, and negotiation abilities
  • Confident communicator with a positive, hands-on approach
  • Customs knowledge is desirable but not essential

Nice to have

Customs knowledge

What we offer

  • Opportunity to progress to directorship
  • Join a growing, reputable freight company with a strong international presence
  • Work in a collaborative environment where your contribution directly shapes the business
  • Enjoy private healthcare, pension scheme, and a competitive salary based on experience

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