General Manager - Four Points by Sheraton Desaru

Four Points by Sheraton Desaru Johor, Malaysia located on 2 Jalan Kempas, Taman Utama – the gateway to Desaru Coast and Pengerang. It is well-connected with major roads and highways. The 311-room hotel will serve business and leisure travellers with comfortable accommodation, convenient facilities and strategic location. Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.