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14forty Logo 14forty · Hospitality and Tourism

General Manager Food & Beverage

United Kingdom, Birmingham · Job Posted February 17, 2026
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Job Description

As General Manager – Food & Beverage, you will be the strategic and operational leader of the entire F&B programme at The Warehouse. From pre-opening mobilisation through to long-term performance, you will shape a hospitality experience that is commercially exceptional, operationally seamless and guest-first in every detail. You will set the tone for a culture built on teamwork, accountability and delivering memorable experiences — ensuring F&B is a driving force behind the venue’s reputation and financial success.

Job Responsibility

  • Strategic Leadership & Mobilisation
  • Commercial & Financial Ownership
  • Operational Excellence & Experience
  • People & Culture Leadership
  • Compliance, Safety & Sustainability
  • Partnerships & Brand Engagement

Requirements

  • Lead the full F&B mobilisation plan for a complex, multi-format venue
  • Design and implement a scalable, event-led operating model
  • Create intuitive, high-impact guest journeys
  • Partner closely with operations, security, technical production, promoters and commercial teams
  • Embed Levy standards, service philosophy and performance culture
  • Own and deliver the full F&B P&L
  • Develop data-led pricing, product mix and event-specific commercial strategies
  • Maximise revenue per head through premiumisation, innovation and operational efficiency
  • Lead supplier partnerships, procurement strategy and cost control
  • Identify new revenue streams and activation opportunities
  • Deliver high-volume, high-energy service while maintaining premium quality standards
  • Champion throughput optimisation, queue management and service innovation
  • Oversee stock integrity, cellar management, dispense quality and compliance systems
  • Lead premium hospitality catering standards
  • Drive continuous improvement through insight, guest feedback and performance data
  • Build, inspire and develop a high-performing F&B leadership team
  • Recruit and onboard a diverse workforce
  • Create a culture of inclusion, accountability and recognition
  • Invest in training, coaching and leadership development pathways
  • Drive engagement, retention and succession planning
  • Ensure full compliance with UK food safety, licensing and health & safety legislation
  • Partner with venue and security teams to deliver safe, secure event operations
  • Lead sustainability initiatives
  • Maintain audit-ready standards
  • Collaborate with commercial, marketing and digital teams
  • Create tailored F&B packages
  • Build strong relationships with stakeholders, partners and suppliers
  • Position F&B as a core driver of brand identity and guest loyalty

What we offer

  • Competitive salary with bonus and full company benefits
  • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
  • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
  • Mental health support: 24/7 Employee Assistance Programme
  • Family benefits: 2 days additional leave after returning from maternity leave
  • Day off for your baby's first birthday
  • Enhanced family leave
  • Perks & discounts: Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
  • Financial wellbeing: Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
  • Development opportunities: Professional subscriptions
  • Ongoing training and structured career pathways
  • Meals on duty included
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